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Message: [QUOTE="FearTheVoices, post: 3825880, member: 174613"] The point of this thread is not decided on whether or not he is going on the roof or not. It is that if dish has these rules in place they should then be canceling the appointment prior and not wasting the customers time. I couldn't careless that he didn't go on the roof. The point is obviously there is going to be snow on the roof anywhere he goes within a 300 mile radius. If dish does not keep records of a customers dish setup then there not running there company efficiently. If a installer is going call a customer before he drives 30-60 minutes during a storm then it's only common sense to ask "where is your dish located" [/QUOTE]

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