Dish Anywhere version 21.2.31 on IPhone not working (1 Viewer)

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dweber

SatelliteGuys Pro
Pub Member / Supporter
Jul 29, 2005
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Plain City, OH
Tonight I received a new version of Dish Anywhere on my IPhone 8+. It is version 21.2.31 and it says Updated Hopper Go information. When I launch the new Dish Anywhere app it says No user credentials and hangs. It won’t let me do anything else.


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DISH Support

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Tonight I received a new version of Dish Anywhere on my IPhone 8+. It is version 21.2.31 and it says Updated Hopper Go information. When I launch the new Dish Anywhere app it says No user credentials and hangs. It won’t let me do anything else.


Sent from my iPhone using SatelliteGuys
Hello, dweber. For Dish Anywhere issues only, we can be emailed here danyprod@dish.com for further assistance and feedback submission if resetting and uninstalling/reinstalling the app does not help with this login error. This email cannot troubleshoot other equipment or help with any account concerns.
 
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dweber

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Jul 29, 2005
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Plain City, OH
Thank you Dish support for your suggestion to remove and reinstall the Dish Anywhere app. I uninstalled and reinstalled the app. It then successfully paired with my Family Room Hopper3. It also can connect to either my Living Room Hopper3 or my Family Room Hopper3.


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dweber

SatelliteGuys Pro
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Jul 29, 2005
1,218
1,365
Plain City, OH
Under transfers it shows:
Downloads on Device: 0
Storage Space used: 35.51 GB
Storage Space Remaining: 24.07 GB
Total Device Capacity: 59.58 GB

In the past I had a program transferred on my IPhone. I assume I lost it when I deleted and reinstalled Dish Anywhere.
But how do I reclaim the storage space.

My IPhone is currently using 29.3 GB of 64 GB.



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