EA Signal? (1 Viewer)

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lawman1627

SatelliteGuys Guru
Apr 25, 2004
121
0
Rochester, NY
I had an EA installed last week, all was good till the heavy wet snow came, there is no snow on the dish now and on sat 72 trans 32 signal goes from 25 to 18 to 0 then comes back, can't even watch the damn station, anyone else getting real low signals? Could this just be an issue with the weather? I have never had an issue like this with my 110/119 setup. Also the 61.5 low also but not as low as 72, I belive they used my current 61.5 and the EA brining in 72/77 sats.

Edit- 61.5 trans 32 sucks also, goes from 40's to 0. Can't watch 215 or 204.
 
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ERSanders

SatelliteGuys Pro
Mar 3, 2004
395
48
Fairport, NY
Welcome to the "full dish club".

About a year ago I went from WA to EA and found that the point angle of the dish is much higher on EA making it an excellent collector of snow and ice.

I mounted a dish heater on the front surface of the dish but it does not solve the problem completely in a heavy snow (not really the snow but the ice that follows due to the freeze/thaw cycles).

If you do get a stick-on heater mount it low on the dish, not central.
 

Ray S

SatelliteGuys Pro
Sep 7, 2003
256
1
Central NJ
The 1000.4 was installed on the 21st. The signals were low, particularly at 77 which was 19. I had a tech come by today. When he checked the signal at 77 there was nothing. When he came down he said some of the bolts had not been tightened. He said he peaked it higher. My signal now at 77 is 36 for transponder 16 and 29 for transponder 20 and 46 for transponder 21. My signal at 72.7 is 52 for transponder 15 and 17, and 39 for transponder 20 and 46 for transponder 21. My signal for 61.5 is 72 for transponder 14, 64 for transponder 16, and 52 for transponder 20.

Its possible some of the bolts have not been tightened. What satellites were you getting in immediately after the install? I am trying to figure out what dishes you have up.
 
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lawman1627

SatelliteGuys Guru
Apr 25, 2004
121
0
Rochester, NY
Needless to say my WIFE is not really happy with this issue, she can't watch tru TV. I checked the dish earlier and there was no snow on it, I also checked the dish and everything was tight.
 
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Ray S

SatelliteGuys Pro
Sep 7, 2003
256
1
Central NJ
Get a tech out there as soon as possible. There is at least a 30 day warranty on the installation so that it will not cost you anything. Its sounds like you have a dish 500 pointed at 61.5 and a dish 1004.4 pointed at 72/77/. What happened? Couldn't they get all three with the 1000.4? You may need a dish 500+EA dish. DishNetwork recommends it if the 1000.4 dish cannot bring in all three satellites. The 1000.4 reflector is 22"X28" and the 500+ is 24X32. The 500+EA uses the reflector (dish) from the 500+ with the LNBF Assembly and LNBF Arm of the 1004.4 .
 
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winman97

SatelliteGuys Family
Feb 12, 2010
72
0
north of Atlanta, Ga
Get on the phone and get the installer to re-aim. First installer did a bad job. My daughter had a 1000.4 installed in December 09 and installer was a big BS artist and a poor installer. Later that evening we were watching a movie and "searching for signal " message started popping up. I looked outside and there was a heavy DRIZZLE and low clouds. I then did a menu/ 6/ 1/1 and checked signal strength. It was bouncing between 10-12, which is pathetic. I called Dish CS the next day and told them and they wanted $100 to send a tech guy out to repoint. After a few heavy threatning exchanges on my part, Dish agreed to send a tech out the next day at no charge. The second tech guy re pointed and signal went into 50s. All other transponders on all 3 sats went up dramatically.
Some of those DishNet guys get the job done right the first time and some don't.
 

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,236
16,208
Nederland , Texas
The eastern arc dish is not like the dish 500 or dish 1000 or western arc equivalent dish 1000.2 sat dish. It is much harder to get a great signal on all 3 sats by just setting the skew, aiming and pointing the dish at the right satellite.

You start the same with skew , direction and you use the 72.7 sat to peak it on , but you have to also use the new azimuth cam to fine tune the dish, for the sweet spot that gives you all 3 sats at maximum strength. You also have the elevation rod that can even fine tune it a little more .

My guess is that most techs aren't even doing these two steps and just setting skew aiming it and peaking it for the 72.7 sat alone. This is why we keep seeing such low signals on all 3 sats, on many installs listed here.

I did my own install and spent quite a lot of time , reading the directions and going over them again and again , till I got it right. I mean running back and forth, checking all the transponders on the three sats, till I got the best signal on all 3.

72.7 - between a low of 60 & a high of 70.
61.5 - between a low of 45 & a high of 70.
77 - between a low of 50 & a high of 56.
 

Ray S

SatelliteGuys Pro
Sep 7, 2003
256
1
Central NJ
The eastern arc dish is not like the dish 500 or dish 1000 or western arc equivalent dish 1000.2 sat dish. It is much harder to get a great signal on all 3 sats by just setting the skew, aiming and pointing the dish at the right satellite.

You start the same with skew , direction and you use the 72.7 sat to peak it on , but you have to also use the new azimuth cam to fine tune the dish, for the sweet spot that gives you all 3 sats at maximum strength. You also have the elevation rod that can even fine tune it a little more .

My guess is that most techs aren't even doing these two steps and just setting skew aiming it and peaking it for the 72.7 sat alone. This is why we keep seeing such low signals on all 3 sats, on many installs listed here.

I did my own install and spent quite a lot of time , reading the directions and going over them again and again , till I got it right. I mean running back and forth, checking all the transponders on the three sats, till I got the best signal on all 3.

72.7 - between a low of 60 & a high of 70.
61.5 - between a low of 45 & a high of 70.
77 - between a low of 50 & a high of 56.

The tech bought a chart with him that he said pertained to NJ, NY and parts of Pennsylvania. The highest reading for 72.7 for various transponders was 60, for 61.5 was 66 and for 77 was 44. I copied the chart.
 

lawman1627

SatelliteGuys Guru
Apr 25, 2004
121
0
Rochester, NY
Its sounds like you have a dish 500 pointed at 61.5 and a dish 1004.4 pointed at 72/77/. What happened? Couldn't they get all three with the 1000.4? You may need a dish 500+EA dish. DishNetwork recommends it if the 1000.4 dish cannot bring in all three satellites. The 1000.4 reflector is 22"X28" and the 500+ is 24X32. The 500+EA uses the reflector (dish) from the 500+ with the LNBF Assembly and LNBF Arm of the 1004.4 .

Funny you mention that, the installers, 2 of them and a supervisor wanted to try and peak the EA dish for 72/77 in hopes of pulling in a stronger signal then use my 500 for 61.5 which was already in place. They couldn't get any higher signal, so after looking today they still used my 61.5 dish and the EA dish for the 72/77 birds. I orginally wanted the EA dish to replace the 500 on the side of my house but they didn't want to do it because they couldn't use the strut kit and he said it wouldn't hold without it. So they installed a pole in the ground. My plan was to move the EA dish to where my 61.5 is in the spring, I have always had better luck doing my own installs.

I appreciate everyones input, I will give them a call or chat from work tonight and set something up :up
 

dishcomm

SatelliteGuys Master
Nov 29, 2005
10,379
543
suburbia
In central NC the signals I get on every install are..
61.5
tp 14...70-73
tp 29....60-62
tp 31....47-51
tp 32....48-50
72.7
tp15... 59-63
tp 17...56-60
tp 19... 59-63
tp 21....57-60

77
tp16. 54-57
tp20...55-57
tp21.. 56-60

These are typical for this region...Signal strengths vary around the country.
However the low numbers seen by the OP are unacceptable...
Should be much higher.
 

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,236
16,208
Nederland , Texas
The tech bought a chart with him that he said pertained to NJ, NY and parts of Pennsylvania. The highest reading for 72.7 for various transponders was 60, for 61.5 was 66 and for 77 was 44. I copied the chart.


I am in Southeast, Texas, 90 miles from Houston. You did say the tech brought a chart for your area of Pennsylvania. Different strengths for different parts of the country.
 

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,236
16,208
Nederland , Texas
In central NC the signals I get on every install are..
61.5
tp 14...70-73
tp 29....60-62
tp 31....47-51
tp 32....48-50
72.7
tp15... 59-63
tp 17...56-60
tp 19... 59-63
tp 21....57-60

77
tp16. 54-57
tp20...55-57
tp21.. 56-60

These are typical for this region...Signal strengths vary around the country.
However the low numbers seen by the OP are unacceptable...
Should be much higher.

61.5 sat

tp 14 - 72
tp 29 - 61
tp 31 - 50
tp 32 - 45

72.7 sat

tp 15 - 67
tp 17 - 68
tp 19 - 67
tp 21 - 65
tp 31 - 70

77 sat

tp 16 - 52
tp 20 - 55
tp 21 - 54
tp 29 - 56
 

lawman1627

SatelliteGuys Guru
Apr 25, 2004
121
0
Rochester, NY
lawman 1627,


Here is some information in regard to the 500+EA:

http://www.satelliteguys.us/attachment.php?attachmentid=47500

http://www.satelliteguys.us/1660668-post1.html

Member "Hemi 6.1" benefited by such an installation after the 1000.4 installation failed to bring in a strong enough signal. Do a search and you will find the posts. However he lives in Wayne County, PA.

Thanks for the info, Warren County PA is SW of me by a couple hundred miles. I did check signal strength and my 722k was about 10 points lower than my 722 or my 622, would it matter if the power for the DPP44 was hooked into the 722K?
 

lawman1627

SatelliteGuys Guru
Apr 25, 2004
121
0
Rochester, NY
61.5 sat

tp 14 - 72
tp 29 - 61
tp 31 - 50
tp 32 - 45

72.7 sat

tp 15 - 67
tp 17 - 68
tp 19 - 67
tp 21 - 65
tp 31 - 70

77 sat

tp 16 - 52
tp 20 - 55
tp 21 - 54
tp 29 - 56

I will check mine out tommorow when I get up and see how they compare. I have a clear line of sight so I would think the numbers should be higher than they are.
 

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,236
16,208
Nederland , Texas
I will check mine out tommorow when I get up and see how they compare. I have a clear line of sight so I would think the numbers should be higher than they are.

Looks to me like we are getting comparable signal strengths on the 77 and 61.5 sat. The 72.7 is a little bit lower than mine but not enough to affect anything. Any signal 50 or greater is really good. Considering that DISH lowered the signal meter readings down to lower numbers, for more uniformity in the sat meters in the different receivers. IF you add 30 to any one signal strength it would be what the old meter scale used to say.
 

rogerpl

SatelliteGuys Pro
Aug 7, 2007
776
7
Northern Vt.
I'm getting some low readings especially on 61.5 since my upgrade to 1k4 dish to get 72.7 as well as 61.5. Several TPs on 61.5 in the 20s as low as 20.
 

lawman1627

SatelliteGuys Guru
Apr 25, 2004
121
0
Rochester, NY
take a look as these impressive signals-

61.5
Tp14- 60
Tp29- 53
Tp31- 33
Tp32- 41

72.7
Tp15- 0-9
Tp17- 0-26
Tp19- 14
Tp21- 0

77
Tp16- 5
Tp20- 12
Tp21- 14
Tp29- 0-13
 

lawman1627

SatelliteGuys Guru
Apr 25, 2004
121
0
Rochester, NY
What a bunch of douche bags, called them and since they are showing light snow in my area thay won't even attempt to trouble shoot or do anything because of the light snow they show on their computer, so off I go outside to correct their wrong myself.
 

lawman1627

SatelliteGuys Guru
Apr 25, 2004
121
0
Rochester, NY
I am new to DPP technology, I used to have 2 dp34's, so why is it my 722k which has the power for the DPP44 coming from it has much lower signal than my 722?

722k w power supply for dpp44 722
61.5
Tp14- 60 61
Tp29- 53 55
Tp31- 33 45
Tp32- 41 42

72.7
Tp15- 0-9 46
Tp17- 0-26 51
Tp19- 14 46
Tp21- 0 51

77
Tp16- 5 6
Tp20- 12 12-13
Tp21- 14 20
Tp29- 0-13 24

Sorry about that, but the second numbers to the right are from my 722, the first are from my 722k with the power for the DPP44.
 
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