I had my SBC/DN installed 2 weeks ago. Everything has been going great and I love the 522. I recently moved a couple things around in my entertainment center and didn't unplug the unit first. Later I discovered the sticker I hadn't noticed before. It warns to unplug the unit before moving it as you may damage the hard drive. Well, duh! I guess it's too late for that now.
So last night, the DVR started stuttering and acting odd. Today I turned it on and got an error 0001 message which says "serious error on your hard drive." The woman at DN customer service couldn't find the error code in her system and ordered a service call.
That visit wont happen for a couple weeks. Now it appears that I still get signal, but none of the DVR functions work and all of my recordings are lost. Also, for some odd reason, every time I turn off the unit, it powers back on after a minute or so.
So I may have killed my unit, but I didnt exactly shake the damn thing. Are these that sensitive? And why would it keep powering on?
Lastly, when the service tech comes to visit, should I tell him? Or lie through my teeth?
So last night, the DVR started stuttering and acting odd. Today I turned it on and got an error 0001 message which says "serious error on your hard drive." The woman at DN customer service couldn't find the error code in her system and ordered a service call.
That visit wont happen for a couple weeks. Now it appears that I still get signal, but none of the DVR functions work and all of my recordings are lost. Also, for some odd reason, every time I turn off the unit, it powers back on after a minute or so.
So I may have killed my unit, but I didnt exactly shake the damn thing. Are these that sensitive? And why would it keep powering on?
Lastly, when the service tech comes to visit, should I tell him? Or lie through my teeth?