How to get to DISH sales ext off 800-638-5555

[Getbeach]

I just signed up for new E* today with DISH salesman. The confirmation email does not agree with what I ordered. Now I can't get back to the salesman. The phone number he gave me (800-638-5555) does not allow me to get to his specific 5-digit extension. The voice menu offers several departments but not entering a specific extension -- and 0 or # don't work.
How can I get back to Danny at x67496 to correct this order before install? Thanks.

 

[lakebum431]

What company is that? Doesn't look like a regular dish number. Is it a retailer or actually Dish Network?

 

[SmityWhity]

Is it asking for a 5 digit extension? If not, try the last 4 digits.
Also, in some cases, you need to dial a single digit before you can dial an extension. Maybe 6, and then you can dial the next 4. ???

 

[Getbeach]

This a actual DISH number (answers DISH Network, etc) with an extension for an actual DISH salesman. I tried all single digit voice menu announced (and unannounced) numbers to try to get one that will ask for an ext but all except the four announced menu items say "the entry you made is invalid". I'm stumped how they expect folks to get back to them.

 

[No_Brains]

maybe call the main dish network # and ask to be transfered to that extension number! may be worth a shot

 

[Van]

That numbers not coming up on any of the sites so no idea but its not one that I ever heard of so I'm thinking it goes to a reseller like vmc or one of the others that generaly mucks of an installation order.

 

[lakebum431]

That's what I think too Van

 

[KE4EST]

I agree also.

 

[Pepper]

Dish is way too lenient in letting resellers use their name. I looked in my local phone book and there are like fifty phone numbers all labeled "Dish Network" a bunch of toll free numbers and a bunch of local numbers. None of which are 800-333-3474.

 

[boba]

Call 800-333-3474 and talk to a Customer Service Rep. if it is DISH they will be able to answer your questions. If it is a reseller and they are using Dish Network Service Corporation for installation they should be able to cancel the install.

 

[ddgtomahawk]

yeah

 

[cosmo_kramer]

A simple Google search of the phone number produced results like this:

Rip-off Report: Dish Network Decptive Practices ~ Lacking Integrity on all levels Littleton Colorado