Joey 2 screen blank with no sound

G

garywiley

SatelliteGuys Family

Original poster

Aug 7, 2012

47

2

Sequim, WA

• Jan 8, 2017

• #1

I have a Hopper 3 with U336 and 3 Joeys with U271. Periodically the Joey's screen will go blank and the sound will stop. This occurs in live and DVR mode. Changing the channel will restore the Joey. On the DVR restarting the show corrects this issue. This issue started with the latest software. Prior to the software update, I had a similar problem, but only the sound stopped.

Does anyone else have this issue?

 

jasonh1965

SatelliteGuys Guru

Feb 4, 2016

124

93

Salem, IN

• Jan 8, 2017

• #2

I've seen the same issue a few times. Anyone have any ideas, or solutions?

 

dolfan3033

SatelliteGuys Pro

Jul 10, 2010

224

234

NC

• Jan 9, 2017

• #3

jasonh1965 said:

I've seen the same issue a few times. Anyone have any ideas, or solutions?

Click to expand...

I've noticed this as well. Glad it's not just me.


Sent from my iPhone using Tapatalk

 

G

garywiley

SatelliteGuys Family

Original poster

Aug 7, 2012

47

2

Sequim, WA

• Jan 18, 2017

• #4

A few days ago, I got U272 on my Joey 2's' and the problem seems to have disapeared.

 

KAB

SatelliteGuys Master

Pub Member / Supporter

Lifetime Supporter

Sep 20, 2005

21,717

5,205

Fishers, IN

• Jan 19, 2017

• #5

Happened on my WJ last night just a second or two after coming out of standby.