Local Channels Freezing

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fanjet

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Jul 29, 2021
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For the last couple months, my local channels will freeze up momentarily. Sometimes it happens throughout a whole show. But only on local channels. Do I need a new Dish, new DVR? Signal strength is good at 70%.
 
S

sam_gordon

SatelliteGuys Pro
May 21, 2009
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Lexington, ky
What market?
Are your locals delivered over satellite or do you have an OTA antenna?
Does this happen to all local channels or just certain ones?
 
Tvland1

Tvland1

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Mar 3, 2009
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ohio
For the last couple months, my local channels pixelate. Sometimes just for a few seconds, other times the whole show. Signal strength is pretty good at 70. Do I need a new Dish, DVR?
I'm going to assume that you are using a OTA antenna..Signal strength of 70 is about the minimum the receiver will lock on with OTA... Your signal is probably not strong enough and causing the pixelation.. again this is assuming you are using OTA
 
HipKat

HipKat

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Aug 25, 2017
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Pekin, IL
This has been an issue in several markets, the Peoria, IL area where I live has been really bad. Dish acts as if they've never heard of it if you call in. It's gotten better but if you watch, the video seems to go almost SD for a second. It's really annoying
 
DISH Support

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For the last couple months, my local channels pixelate. Sometimes just for a few seconds, other times the whole show. Signal strength is pretty good at 70. Do I need a new Dish, DVR?
Hello Fanjet! This issue may be unrelated to your signal strength, but we'd need to do additional troubleshooting to narrow down the answer. For real-time assistance, you may contact us through Facebook or Twitter (Facebook Messenger at Log into Facebook, on Twitter @DISH_answers). You may also visit https://www.mydish.com/support/contact to start a live chat with a Customer Service Representative.
 
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F

fanjet

Thread Starter
Member
Jul 29, 2021
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What market?
Are your locals delivered over satellite or do you have an OTA antenna?
Does this happen to all local channels or just certain ones?
Locals delivered over satellite. I'm in the Monterey Peninsula, California area. Happens to all local channels periodically.
 
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fanjet

Thread Starter
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Jul 29, 2021
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93933
I'm going to assume that you are using a OTA antenna..Signal strength of 70 is about the minimum the receiver will lock on with OTA... Your signal is probably not strong enough and causing the pixelation.. again this is assuming you are using OTA
I get my locals from Dish. No OTA.
 
HipKat

HipKat

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Aug 25, 2017
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Locals delivered over satellite. I'm in the Monterey Peninsula, California area. Happens to all local channels periodically.
I can tell you I've seen techs from other areas, Tampa, South Carolina, Columbus, OH come to mind, where the same thing is happening
 
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man00

SatelliteGuys Family
Jan 28, 2008
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Mine been doing that too, what I have to do is change channels then go back and it works for a while only on locals
 
F

fanjet

Thread Starter
Member
Jul 29, 2021
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93933
Hello Fanjet! This issue may be unrelated to your signal strength, but we'd need to do additional troubleshooting to narrow down the answer. For real-time assistance, you may contact us through Facebook or Twitter (Facebook Messenger at Log into Facebook, on Twitter @DISH_answers). You may also visit https://www.mydish.com/support/contact to start a live chat with a Customer Service Representative.
Dish telephone customer service has had me run through the usual checks and said nothing comes up that shows a problem. But when I tried to watch NBC Primetime on 12/6, I checked the Dish diagnostics page and under "issues" was written LNB Drift Detected. Below it were 2 separate lines of numbers and letters. This has happened before as well. I've now called twice, 12/6 and 12/7.
 
HipKat

HipKat

SatelliteGuys Master
Pub Member / Supporter
Aug 25, 2017
10,559
16,764
Pekin, IL
Dish telephone customer service has had me run through the usual checks and said nothing comes up that shows a problem. But when I tried to watch NBC Primetime on 12/6, I checked the Dish diagnostics page and under "issues" was written LNB Drift Detected. Below it were 2 separate lines of numbers and letters. This has happened before as well. I've now called twice, 12/6 and 12/7.
You need a new LNBF, I'd say
 
Juan

Juan

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Sep 14, 2003
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Dish telephone customer service has had me run through the usual checks and said nothing comes up that shows a problem. But when I tried to watch NBC Primetime on 12/6, I checked the Dish diagnostics page and under "issues" was written LNB Drift Detected. Below it were 2 separate lines of numbers and letters. This has happened before as well. I've now called twice, 12/6 and 12/7.
Did you select tech support?
 
TomT127

TomT127

SatelliteGuys Pro
Apr 3, 2014
162
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Sugar Land, TX
I have had a similar problem with my (OTA) local FOX station over the last month or so. It would just freeze up until I switched channels. Doesn't happen often.
Now a new problem has me wondering if perhaps my LNB is bad. My local PBS station over the last couple of days is narrating cartoons like a closed captioning service. Very annoying for my kids to watch. It only does it on that one channel.
 
Bobby

Bobby

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Lifetime Supporter
Sep 7, 2003
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Rohnert Park, CA
I have had a similar problem with my (OTA) local FOX station over the last month or so. It would just freeze up until I switched channels. Doesn't happen often.
Now a new problem has me wondering if perhaps my LNB is bad. My local PBS station over the last couple of days is narrating cartoons like a closed captioning service. Very annoying for my kids to watch. It only does it on that one channel.
You have audio description turned on. You need to disable that. On your Hopper 3 remote, press Options, Accessibility, then turn off Audio Description. You might make sure Text to Speech is also disabled.
 
TomT127

TomT127

SatelliteGuys Pro
Apr 3, 2014
162
94
Sugar Land, TX
You have audio description turned on. You need to disable that. On your Hopper 3 remote, press Options, Accessibility, then turn off Audio Description. You might make sure Text to Speech is also disabled.
It says it's all turned off.
 

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