problems w/ NEW dish network box

carolynss

New Member
Jul 28, 2007
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i have had dish network for about one month and so far, so good. today i got a new tv stand so i disconnect the tv and box and put it on the stand, plug everything back in (correctly) and now THE CABLE BOX won't stay on for more than 10-20 seconds and automatically goes off. This is almost brand new, how can it be broken already? Dish network wants to send out another box but this doesn't seem right. I mean, it worked 30 minutes before I moved it. Any ideas??
 

lakebum431

Pub Member / Supporter
Pub Member / Supporter
Lifetime Supporter
Sep 5, 2005
16,474
4,222
Norris, TN
Well, first off you don't have a cable box if you have satellite. You have a set top box. Next, what kind of set top box do you have (model number). It sounds like you didn't hook it back up correctly.
 

KAB

SatelliteGuys Master
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Lifetime Supporter
Sep 20, 2005
20,628
3,970
Fishers, IN
i have had dish network for about one month and so far, so good. today i got a new tv stand so i disconnect the tv and box and put it on the stand, plug everything back in (correctly) and now THE CABLE BOX won't stay on for more than 10-20 seconds and automatically goes off. This is almost brand new, how can it be broken already? Dish network wants to send out another box but this doesn't seem right. I mean, it worked 30 minutes before I moved it. Any ideas??
First off, you have Dish Network so you don't have a CABLE BOX!!
Check your connections. You moved it, you probably screwed something up.
 

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