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Message: [QUOTE="Beckhamfam, post: 544832, member: 29920"] Your right that doesn't make sense. You don't have anything to lose if you call back. I would now ask to speak to an executive resolution team. Explain to them you are trying to save them money. You might tell them you know it has been done (note from Minsk1). I would still use the number I gave you and tell them you are a member of Satellite Guys. if that doesn't work another idea is when you call punch the number for technical support, they seem to know about how to get things done. Another idea is to put one order in your wife's name and the other in your name.?.? Good luck. [/QUOTE]

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