What is this $59.95 charge for?

[Grandude]

I recently upgraded my account from the top 120 package to the Silver HD package and also leased a 211 from Dish.

A couple of things puzzle me. First, the "Dish Upgrade 59.95" line on the bill.
I don't have any idea what this is for. I had already installed my own purchased dish500 from the Dish Store and installed it and found sat129 with decent signal strength. I highlighted the line in bold on the bill below.

Second, I told them I was upgrading from a 6000U to the VIP211 and now wonder if I need to send in the 6000 and/or will I get a credit of some sort for it if I do and nothing changes if I don't send it in? Or will I be charged something if I don't send it in? The did include a prepaid return shipping label.

Hopefully someone here can clue me in. I do understand the rest of the bill which involves credits for previous billing and additional charges for partial month.



Posting Date Action Date Description Amount
COUNTY TAX 0.49
DISTRICT TAX 0.25
STATE TAXES 3.06
09/11 09/11 ADDL RECEIVER TAG 09/11 TO 10/15 0.00
09/11 09/11 ADDL RECEIVER TAG 09/11 TO 10/15 0.00
09/11 09/11 ADDL RECEIVER ACCESS FEE 09/11 TO 10/15 6.96
09/11 09/11 ADDL RECEIVER ACCESS FEE 09/11 TO 10/15 -5.80
09/03 09/03 DISH NETWORK DVR SERVICE 09/03 TO 10/15 -8.48
09/03 09/03 DISH NETWORK DVR SERVICE 09/03 TO 10/15 -8.48
09/03 09/03 DISH NETWORK DVR SERVICE 09/03 TO 10/15 8.48
09/03 09/03 DISH NETWORK DVR SERVICE 09/03 TO 10/15 8.48
09/03 09/03 HD ENABLING FEE 09/03 TO 10/15 -8.51
09/03 09/03 1 YR AMERICA'S TOP 120 09/03 TO 11/15 -84.75
09/03 09/03 SAN FRANCISCO CA LOCALS 09/03 TO 10/15 -8.50
09/03 09/03 LEASE EQUIPMENT UPGRADE 49.00
09/03 09/03 DISH NETWORK HD RECEIVER 0.00
09/03 09/03 DISH NETWORK HD PACKAGE 09/03 TO 10/15 -14.17
09/03 09/03 DISH PRO SWITCH 0.00
09/03 09/03 DISHHD SILVER W/ LOCALS 09/03 TO 10/15 92.23
09/03 09/03 DISH UPGRADE 59.95

 

[BFG]

it's a mistake that seems to be automated, a lot of people have been charged it and have had to call back and complain to get it removed

 

[Tom Bombadil]

It is the new "Let's see if the customers are paying attention" fee.

 

[webbydude]

I normally side with Dish things. A lot of things, actually. But yeah...I have to agree with Tom on this one. It's definately a case of the billing computer automatically tacking on the $59.95 charge. Does it make it right? Hell no...! I really wish Dish would modify the software.

 

[Grandude]

it's a mistake that seems to be automated, a lot of people have been charged it and have had to call back and complain to get it removed

Thanks guys, just as I thought. I called and they removed it.:

 

[Fredinva]

Sorry 'bout your $3.80/month tax!!

fred

 

[Grandude]

Sorry 'bout your $3.80/month tax!!fred

I'm not sure what that is about. My previous bills have never shown a tax and I haven't heard anything about this state adding any.

California does like to tax us though, we even have thumb tacks.

 

[luckycat]

I had the same charge when I was upgraded to a 1000+ (after I was told it would be free, and they originally charged me $99 that the escalation office removed). I emailed ceo@dishnetwork.com and they retracted the fee.

 

[jds44]

Dish has fixed the problem....No more paper bills!!

 

[Claude Greiner]

Sounds like your owned receiver was tagged as a leased receiver.