DirecTV is again experiencing freezing of receivers on 10/21.
Some users may receive a reboot signal sent to the receiver.
I just had all 3 of my receivers reboot in Michigan.
This happened a few weeks ago, you can read about it in this thread:
http://www.satelliteguys.us/directv...rectv-hr2x-mass-lockups-overnight-10-6-a.html
We've also received a statement from DirecTV about this issue:
Update: DirecTV has issued a software update to all the affected receivers to version 0x0290.
You can review the notes for that release here:
http://www.satelliteguys.us/directv...-notes-hr20-hr21-hr22-r22-verison-0x0290.html
Also, we've received another statement from DirecTV (nothing new):
Some users may receive a reboot signal sent to the receiver.
I just had all 3 of my receivers reboot in Michigan.
This happened a few weeks ago, you can read about it in this thread:
http://www.satelliteguys.us/directv...rectv-hr2x-mass-lockups-overnight-10-6-a.html
We've also received a statement from DirecTV about this issue:
An issue has been reported where HR20, HR21, and HR22 model HD DVR and R22 DVR model receivers are not responding to remote or front panel commands.
We're working on it to determine the cause and resolve it. In the meantime a red button reset should fix it.
Update: DirecTV has issued a software update to all the affected receivers to version 0x0290.
You can review the notes for that release here:
http://www.satelliteguys.us/directv...-notes-hr20-hr21-hr22-r22-verison-0x0290.html
Also, we've received another statement from DirecTV (nothing new):
October 21, 2008
We experienced a temporary transmission glitch with our equipment. If your HD DVR receiver (HR20/HR21/HR22/R22) is not responding to your remote control or front panel commands, you can resolve this issue by pressing the red "Reset" button located inside the small door on the front right corner of your receiver or you can unplug the power cord from the electrical outlet and wait 60 seconds prior to plugging it back into the outlet. Please allow about 15 minutes for your receiver to complete the resetting process. Once completed, your picture will return automatically. Unfortunately, any show you may have scheduled to record earlier today will not be available on your DVR.
Please note, DIRECTV is automatically resetting your HD DVR or DVR receiver remotely throughout the evening to resolve this issue for you. You may experience a temporary interruption to your TV viewing or recording during that time.
We sincerely apologize for any inconvenience this may cause you. Our promise is to provide you with the best television experience, and to resolve any issues that might arise as quickly as possible. If you have any further concerns, please do not hesitate in contacting us at 800-347-3288.
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