I upgraded to the Hopper and one joey on Monday. Dish told me there would be no charge for installation or the equipment. I was very surprised and asked her to repeat it. Told me I was a loyal customer (13 Years) and paid my bill on-time. Today I noticed a charge on my bill for both the hardware and installation.
I chatted with a rep this morning and his supervisor and was told that all dish customers have to pay $100 for the Hopper.
I feel like I was lied to in the beginning.
So what is my best recourse to have these charges removed?
I chatted with a rep this morning and his supervisor and was told that all dish customers have to pay $100 for the Hopper.
I feel like I was lied to in the beginning.
So what is my best recourse to have these charges removed?