Retention? More like rejection!

dod1450

Well-Known SatelliteGuys Member
Jan 31, 2007
33
6
After 25-plus years with Directv, I am now a cord (airwave) cutter. They wanted to reduce the bill, but I said no. Thank you for all the information on the DirecTV forum.
 
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TheTechGuru

SatelliteGuys Pro
Oct 30, 2010
1,861
226
Texas
After 25-plus years with Directv, I am now a cord (airwave) cutter. They wanted to reduce the bill, but I said no. Thank you for all the information on the DirecTV forum.

So much free stuff to watch with just a OTA antenna and a ROKU. Even better with a PLEX server with tuner connected to your OTA antenna.
 
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mdonnelly

Supporting Founder
Supporting Founder
Aug 26, 2004
8,160
2,937
Mustang, OK
I called to disconnect from Directv yesterday. They offered me $80/month off the Select package for 12 months, but I had already decided to go totally streaming. I may sign on with YouTube TV after a while, but between OTA, Hulu and Prime, I'm not missing much. They also offered free Sunday Ticket for the rest of the season.
 

Bruce

Bender and Chloe, the real Members of the Year
Supporting Founder
Lifetime Supporter
Nov 29, 2003
14,726
18,875
I called to disconnect from Directv yesterday. They offered me $80/month off the Select package for 12 months, but I had already decided to go totally streaming. I may sign on with YouTube TV after a while, but between OTA, Hulu and Prime, I'm not missing much. They also offered free Sunday Ticket for the rest of the season.
Welcome.
 

mdram

SatelliteGuys Pro
Aug 24, 2005
4,078
807
Md
i was told when i canceled last week i could get over $70/month off
but due to the lack of new equipment and the horrible hs17 headless unit. i declined
 

Bruce

Bender and Chloe, the real Members of the Year
Supporting Founder
Lifetime Supporter
Nov 29, 2003
14,726
18,875
i was told when i canceled last week i could get over $70/month off
but due to the lack of new equipment and the horrible hs17 headless unit. i declined
Geez, they sound desperate to keep subscribers.
 

dtv757

SatelliteGuys Pro
Mar 19, 2019
701
272
757
strange, i just called the other day and they were friendly as ever and gave me half off NBA LP !

i still say D* has amazing customer server , much better they the horrific cable broadband company. they are garbage to deal with.
 

dtv757

SatelliteGuys Pro
Mar 19, 2019
701
272
757
i was told when i canceled last week i could get over $70/month off
yea ive gotten that for like the past 4 or 5 years another great reason i stick with D*

great discounts, 4K , friendly customer service ! and sports !
 

MitchDeerfield

SatelliteGuys Pro
Feb 1, 2016
934
561
Florida
I called to disconnect from Directv yesterday. They offered me $80/month off the Select package for 12 months, but I had already decided to go totally streaming. I may sign on with YouTube TV after a while, but between OTA, Hulu and Prime, I'm not missing much. They also offered free Sunday Ticket for the rest of the season.
The full price of Select is $94 a month. How could they possibly discount it down to $14 a month? It would be foolish to turn down an offer like that. Something doesn't add up.
 

longhorn23

SatelliteGuys Family
Cutting Edge
Nov 21, 2017
114
51
Rowlett, TX
The full price of Select is $94 a month. How could they possibly discount it down to $14 a month? It would be foolish to turn down an offer like that. Something doesn't add up.

For about a year my bill was around 15 dollars a month even with premier because I was getting $200+ discounts a month. This was around 2017. They were giving discounts left and right back then. It’s a lot harder now a days.
 

Jimbo

SatelliteGuys Master
Lifetime Supporter
Cutting Edge
Jul 14, 2005
68,869
7,222
NW Ohio - Buckeye Country
For about a year my bill was around 15 dollars a month even with premier because I was getting $200+ discounts a month. This was around 2017. They were giving discounts left and right back then. It’s a lot harder now a days.
Its a shame they didn't take care of their long time subs like that ... (I don't know how long you've been there, but thats the way its been for a long time, once your 2 year commitment is done ...)
 

dtv757

SatelliteGuys Pro
Mar 19, 2019
701
272
757
picked a random bill... Aug 2019 (I think this was during the NExstar dispute)

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dtv757

SatelliteGuys Pro
Mar 19, 2019
701
272
757
also found a random Verizon (bundled ) bill from March 2010 and that had over $50 in credits from D*
 

dtv757

SatelliteGuys Pro
Mar 19, 2019
701
272
757
just call them, be nice, and ask for promos. im sure there's a bigger thread on DBSTALK with the numbers to call !