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Today we asked our ceo contact to cancel the whole thing and hopefully that does it for this episode for us. "harshness" is correct in that the initial install was botched and for whatever reason we could not get the installers to realize that and help us. I use to live in Portland and would...

Probably last post on this thread. We did receive the 622 DVR and I installed it with no problems per the help I received in this blog. Unfortunately it lost the signal about 3 hours after activation and 2 days later (today 9/2/08) it still only has a fan motor running and nothing else. I...

We did receive a new 622 by UPS the other day and plan on just plugging it into the spot where the 322 is now and if the problem goes away I guess that will be that. If not though I wanted to have a Plan B ready to go. Just going to put the old unit on top of the new unit and put all the...

Canceled b4 Yes I might bug Dish about this but I was just wondering if a little DIY could get my system running quicker. During this process the installers have canceled on us at last count 4 different times. So far I have used 1 and half days of my work vacation time waiting for "no show"...

Switched from Direct to Dish in July. On day of install they did not have DVR we asked for but went ahead and put the 322 in two rooms to control our 4 tvs. The 322 they put in for our spare bedroom and basement has worked fine as far as we can tell. Always has green and blue lights on and we...

next step Yesterday we got a big box with a VIP 622 inside. Probably won't get a chance to start to hook it up until Saturday but will try the suggestions posted here to proceed. Seems a lot bigger than the 322 unit it will replace. Maybe the lost signal thing will go away when it is up and...

Thats more than I knew already. I like learning stuff from the ground up but all personal insights are greatly appreciated.

still stuck Last night at 7 pm the installers called to cancel our appt again. Real nice, I already had the day off at work arranged and now for no reason. This AM the 19th we called the CEO contact at Echostar. Now the plan is they will send us directly the 622 receiver for me to do the...

Good suggestion Thanks for that suggestion. The stray wire possibility is a definite thing to look into when I get some time. The installer went so fast connecting everything that maybe that could have happened. I was going to ask the next installer on Tuesday (Aug 19 we hope) to do...

update We did receive a phone call from yesterday from someone at Echostar who promised to contact the installers and help us with our installation. He also said we should not pay for our service until it is up and running with no problems. The install is set for Aug 19 so hope that goes...

I gave a shot at sending a message as 8bitbytes suggested. If anything comes of that I will be sure to add to this thread. Thanks again.

Hello, this looks like an interesting site for our situation. We switched from Direct to Dish on July 12. Ordered the Dish DVR (622?) but when the installer showed up he said they were out and installed the 322 until what we ordered comes in. Since then we have had 4 appointments at about 10...