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  1. B

    VOOM charges me $125 4 months after I quit; then says I can have it back in 2 months!

    I cancelled my VOOM subscription on Nov. 2nd. It took them until Jan 5th to pick up my receivers. I complained a couple times about the long delay in the disconnect process, but the CSR's always put me on hold and came back with a reassurance from their Supervisors that I would not be charged...
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    What happened to HDNews' "live coverage" of the SpaceShipOne flight?!?

    I was really excited about watching the live HD coverage of the SpaceShipOne flight that HDNews had been advertising. CNN showed SpaceShipOne take-off, climb to over 50,000 feet, launch into space, and is now showing it line up with the runway, just about to land. HDNews is showing last...
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    Who are Voomers going to vote for on November 2nd? (poll)

    Who are Voomers going to voting for? (poll) I know, I know... this thread is probably a very bad idea, but I had to ask. So, if the election were today...
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    Is there anyway to use PIP with Voom?

    Is there anyway I can wire my Voom system in order to use my TV's picture-in-picture feature? I'm guessing the answer is no, but I figured I'd ask just in case. Thanks.
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    A Few Post OTA Antenna Upgrade Questions (Lower Signal Stregth, Missing Channel, etc)

    Voom upgraded my OTA antenna last week. Overall I am extremely happy with my Voom service now. I went from not having any local network coverage to 17 local channels found when I scan OTA signals now! They upgraded me from the Sensar II to a ChannelMaster 4228 amplified 8-bay antenna, at no cost...
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    Voom Program Guide shows wrong information for one of my local Independent stations

    Just as the title says, my Voom PG always shows the wrong schedule information for one of my local channels. The channel in question is channel 69 WFMZ (IND) Allentown, PA. They have 3 sub-channels. The first (WFMZ-DT) is their normal programming, the second (WFMZ-DT2) is a regional weather...
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    Voom promised me 2 months free, then charged me double instead

    Voom promised me 2 months free, and they gave it to me! Thanks Voom! Oh man, I'm stupid. I posted this thread as a complaint because I thought that they had charged me double when they had promised me a 2 month credit. Just got a call back from the Escalation Department, the $243 I saw on my...
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    My first Sunday watching NFL in HD on Voom:

    One word... AMAZING! :shocked :D D* can take their Sunday Ticket and shove it. I have more football today between CBS-HD, Fox-HD, my local IND-HD channel, and ESPN-HD than I could ask for, and all in increadible HD. Brilliant! I've had an HD TV for over a year and never watched a sporting event...
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    Lehigh Valley, PA (Allentown, Bethlehem, Easton, etc) Voom Review

    I live in South Whitehall (right outside of Allentown). I've had Service Electric Cable and RCN before switching to Voom. Signed up with Voom in June '04 and will be a Voom customer for a long time to come! I can't say enough good stuff about Voom, especially when compared to SECTV or RCN...
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    Voom finally upgraded my OTA. Went from 1 local OTA channel to 17! Complete Review:

    Many of you on this forum had read my thread last week about my troubles getting the upgraded OTA antenna Voom had promised me. In a nutshell, whether it was a problem at Voom or at Installs, Inc, I had been promised an upgraded "large directional" OTA antenna almost 10 times, only to then get...
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    Couldn't VOOM free up some bandwidth by deleting SD channels with HD couterparts?

    I know that SD channels don't use even close to as much bandwidth as HD channels, but wouldn't deleting or combining redundant channels help to make room for other unique channels or increased PQ (decreased compression)? The movies channels all have an HD feed and an SD feed for example. ESPN...
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    Yankees game "blacked out" in Philadelphia market last night?

    I guess I can understand when they black out Phillies games here, but last night I tuned to a Yankees game and found that it was also blacked out. Just wondering if anyone knew why this would be? Does it sound right, or could this be a mistake?
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    A final cry for help from a Voom subscriber soon to be forced into cancelling.

    I took a half day from work this morning, only to have another installer from Installs, Inc. call this afternoon once again claiming that "Voom never sent him the upgraded antenna I was scheduled to have installed". This is now the sixth (count 'em six) time in the last three months that this...
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    Wilt: A final cry for help from a Voom subscriber soon to be forced into cancelling.

    I took a half day from work this morning, only to have another installer from Installs, Inc. call this afternoon once again claiming that "Voom never sent him the upgraded antenna I was scheduled to have installed". This is now the sixth (count 'em six) time in the last three months that this...
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    "BLACK OUT - Channel 505 has blacked out this program in your area" ?!?!

    I just tuned to Channel 505 (TBS) to watch the Phillies game and got this message: WTF is this?!? I'm 45 miles from Philly and don't get ANY of the OTA Network feeds, so now I have no way of watching my home-team's ball games. This may be the final straw when it comes to my support of Voom...
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    Voom is missing out on MILLIONS of potential subscribers due to lack of OTA channels

    I love Voom. That said, I live in the third largest city in Pennsylvania, Allentown, and I am "one of, if not the only, Voom subscribers in my area" (according to the installers I've spoken to) based almost solely on the fact that there are no network channels available OTA. Philadelphia is over...
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    Rubbing Rain-X on the dish helps reduce rain-fade?

    I just got off the phone with a Voom CSR who was setting me up for a 24" dish upgrade next week due to ongoing rain-fade problems. She told me that its a good idea to buy a bottle of Rain-X and ask the installer to wipe it on the new dish before he installs it. She said it "helps reduce...
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    What is the possibility of getting an OTA channel Antennaweb doesn't list for you?

    According to Antennaweb.com I cannot receive ANY digital network channels over the air. I can only get an independent news/weather channel and a PBS channel. That means I have no way of watching any ABC, NBC, CBS, or Fox programming. Even though I do love the HD Originals on Voom and the...
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    Lack of OTA main reason for high Voom churn rate and low signup numbers?

    I know that, in my area atleast, almost all of the Voom customers who are leaving are doing so because of the complete lack of available network programming over the air. In fact, when I first signed up, the installer called me before coming out to warn me that he was "removing 9 out of 10 of...
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    Voom said I was not eligable for SD Oylmpics, I called NBC, now I have 321,593 & 594!

    I was so disappointed when I saw that I was not recieving live Olympics coverage on 593 or 594 (you might remember my angry post from the other day about having to go into work early just to watch the Olympics live). I don't have any OTA NBC coverage so, other than the few sports shown on CNBC...
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    I had to go to work early just to be able to watch the Olympics!

    I had to go to work early today just to be able to watch the Olympics! Another dedicated Voom customer losing patience. I have no network OTA channels available to me. I never have with Voom. That means no ABC, CBS, NBC, or Fox programming. I've had two upgraded antennas, with no luck...
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    If I sign up for my local cable co.'s basic lineup, can I run it through the Voom box

    I have NO network OTA channels available to me. That means I have NO ABC, NBC, CBS, or Fox programming. If I order my local cable co.'s basic broadcast lineup, can I run the cable into my Voom box and surf between my locals and Voom's programming seamlessly? Or would I have to switch inputs on...
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    Voom says it is going to "upgrade my OTA antenna". What should I expect?

    After not receiving an OTA with my original install, Voom sent a different installer out to set one up for me today. He installed the Winegard Sensar II model, but after doing the local channel scan I am only able to receive two stations (Set-up menu shows OTA signal strength at 97). Both...
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    Quality of Voom supplied component video cables?

    I'm using the component video cables originally supplied with my Voom system. I'm thinking of buying Monster Cables to replace them. Has anyone done this? If so, is there enough of an improvement in picture quality to justify the $75-$100 cable upgrade? Anyone have any other cable brands to...
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    Anyone else notice show listings for channel 321 last night?

    I was surfing through the channel guide just after midnight last night and noticed that channel 321 had show listings. It listed "The Tonight Show with Jay Leno", "Late Night with Conan O'Brian", "Days of Our Lives", and "Passions". There were long gaps between the shows with only "Off-Air"...