404 not found

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Peter Parker

Formerly Geronimo
Supporting Founder
Lifetime Supporter
Sep 9, 2003
12,284
1,965
I still cannot access the site from any platform on any network.
 

dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,742
7,775
FL
Ok, I still think it's related to the theme/style. As soon as I clicked logout, I got the 404 error for the first time.
 

Tampa8

Supporting Founder - I'll stand up and say so
Pub Member / Supporter
Lifetime Supporter
Sep 8, 2003
18,259
8,049
Tampa/Eastern Ct
Using dark theme with no problems. Chrome, Edge or IE, Windows 7 and Windows 10. Coincidentally on Friday I revived a Windows 7 laptop that was not signed into Satguys and had no 404 error getting to the site not being signed in or any problem signing in.
 

Foxbat

Addicted to new HW
Supporting Founder
Pub Member / Supporter
Lifetime Supporter
Nov 25, 2003
20,757
14,535
Michiana
Here you go, I just re-ran this report, and is it down right now says it's still an issue:
I tried it and got the same result. I wonder if it gets thrown by the HTTP to HTTPS redirection?

I found a site that tries from various locations and it's most interesting, to say the least. The URL is Where's it Up: API
and here's the screenshot of the results:
Screen Shot 2017-07-23 at 00.44.57.png
 

FTA4PA

Satellite Guys Family
Lifetime Supporter
Nov 13, 2013
7,619
5,950
Central Pennsylvania
I have not had any problems here at all with three different devices. I'm using:

Firefox 54.0 on Ubuntu Linux 14.04
Firefox 54.0 on Ubuntu Linux 16.04
LG webOS TV UH5530 with software version 04.31.10

Going to site directly from bookmarks, staying signed in on all devices, Verizon DSL.
 

dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,742
7,775
FL
I haven't signed out of Satellite Guys for probably months on any device - guess that's a good thing... ;)
I hadn't either, which is one of the reasons why I never got the 404 error. As a test, I logged out, and immediately got the 404.
 
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Scott Greczkowski

Welcome HOME!
Staff member
HERE TO HELP YOU!
Cutting Edge
Sep 7, 2003
102,747
26,375
Newington, CT
I will be working on this in the afternoon. (Have a bunch of after vacation stuff to do first, like go get the dogs, gets some food for the fridge etc.)

For those of you still having the problem please reply back with the following information:

1) SatelliteGuys Style Used
2) Link to a non working URL
3) Link to a working URL
4) Browser Used
5) Logged in or logged out

This will help me. I have been monitoring the error logs all night and not seeing any major 404 errors.
 

dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,742
7,775
FL
Works: Logged in, SatelliteGuys Classic theme, Chrome, Windows7/10

404 error: I log out, and get redirected to www,satelliteguys,us/xen/ (I used commas to avoid the URL from being converted into a link)
 

Peter Parker

Formerly Geronimo
Supporting Founder
Lifetime Supporter
Sep 9, 2003
12,284
1,965
For me this is the only page that does not work SatelliteGuys.US

IF i search for another page I can get in but i cannot go to that page. Style etc do not seem to matter.
 

Scott Greczkowski

Welcome HOME!
Staff member
HERE TO HELP YOU!
Cutting Edge
Sep 7, 2003
102,747
26,375
Newington, CT
Well I think I fixed it, is it down now reports we are back online.

The issue appeaed to be a corrupt cache on our firewall. As resetting the cache there go it to work.

Code:
In addition I did modification so that if you come in via http://www.satelliteguys.us 
or satelliteguys.us or http://satelliteguys.us it will always take you to https://www.satelliteguys.us

Also all your old bookmarks should work if you had them at http:// as well.

Let me know your results as its impossible for me to test since it never happened to me. :D
 

dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,742
7,775
FL
The only repeatable 404 error I could reproduce is now fixed.
 

waylew

SatelliteGuys Pro
Aug 23, 2010
2,919
1,227
northern WEST new york
I will be working on this in the afternoon. (Have a bunch of after vacation stuff to do first, like go get the dogs, gets some food for the fridge etc.)

For those of you still having the problem please reply back with the following information:

1) SatelliteGuys Style Used
2) Link to a non working URL
3) Link to a working URL
4) Browser Used
5) Logged in or logged out

This will help me. I have been monitoring the error logs all night and not seeing any major 404 errors.
1) SG 2016 no sticky
2&3) not sure what you want
4)Pale Moon,Chrome doesn't work either
5)When I get here I log in,when I'm done I log out
Here's what I do to get here now,
Click on SatelliteGuys.US bookmark and get instant 404
Click on RabbitEars.Info bookmark and go there,click on link to a thread here at SatGuys,opens a new window, and get to SatGuys,Log In,click on Forums and I'm here,must check stay logged in or Forums button won't work.As soon as I log out 404 error appears.
The occasional 404 errors started after the switch to https,but they would clear after a try or two.It's just been the last few days that the 404 is seemingly permanent.
Since this started I have cleared cache and cookies,rebooted verizon DSL modem/router,deleted bookmark and rebookmarked after successfully logging in again,nothing made any difference.
 
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