sigh......yesterday my system reports "searching for signal" crap-o-la....I didnt' have time to troubleshoot so I went about some chores figuring it would correct itself.
2 hours later still no signal so I called DTV..
Service rep Kid tells me to check the other boxes in the house (which were all down as well).
Then he starts offering me a Menu of prices for a service call...My jaw hit the floor!
I explained to him I had no intention of paying for anything and felt insulted so I asked him for a Retention rep.
Retention rep apologizes and has me reboot and then I figured out my multi-switch had come up-plugged from the power (wifey got a new kitten...lmao).
Anywho......the nice service lady gives me one year of $10 off my HD for my troubles.
Who here has purchased D's protection plan?
2 hours later still no signal so I called DTV..
Service rep Kid tells me to check the other boxes in the house (which were all down as well).
Then he starts offering me a Menu of prices for a service call...My jaw hit the floor!
I explained to him I had no intention of paying for anything and felt insulted so I asked him for a Retention rep.
Retention rep apologizes and has me reboot and then I figured out my multi-switch had come up-plugged from the power (wifey got a new kitten...lmao).
Anywho......the nice service lady gives me one year of $10 off my HD for my troubles.
Who here has purchased D's protection plan?