Sorry this is kind of long--
I got home this afternoon from my thanksgiving trip to find that none of my 6 receivers were working. All of them were getting the "searching for satellite" message. So I called up D* to tell them and they had me check my signal strength on several transponders. All were 0. They told me that they would have to send a tech out to fix my problem, but they would not be able to get anyone out here until friday. Since it is sunday I could wait until friday to be able to watch tv. I know how this sounds but I am a financial advisor/lawyer. I often work from home when I don't have client meetings and spend the day flipping back and forth between CNBC and CNNFN. I calmly explained this to the CSR. He apologized but said that he just couldn't get anyone out here before friday.
Knowing that it wasn't his fault I said ok, please give me a credit for the week I will be without service and Ill deal with it. I didn't really want to have to deal with it. So having spent the last few months reading and posting here I thought I could fix it myself. I have helped several friends install their own dishes but never a triple lnb, which I have. I knew from reading here that the problem was probably 1 of 4 things, the receivers(unlikely since none were working), the cabling(unlikely since none of the receivers were working), the lnb or the multiswitch.
I went over to a friends house who had an extra lnb sitting around and tried swapping this one out with the one on my dish, no luck. So, I was pretty sure that the problem was the multiswitch. I knew that if that was the problem I would still be able to get 4 of my receivers working until friday when the tech came. So I unhooked the cables from the switch and hooked the lines from the dish straight into the 4 I wanted working the most and bingo they all worked. I never could have done this without this site, and to think I only came here to begin with because I wanted to find out when D* would add more HD channels. This place is the best.
I got home this afternoon from my thanksgiving trip to find that none of my 6 receivers were working. All of them were getting the "searching for satellite" message. So I called up D* to tell them and they had me check my signal strength on several transponders. All were 0. They told me that they would have to send a tech out to fix my problem, but they would not be able to get anyone out here until friday. Since it is sunday I could wait until friday to be able to watch tv. I know how this sounds but I am a financial advisor/lawyer. I often work from home when I don't have client meetings and spend the day flipping back and forth between CNBC and CNNFN. I calmly explained this to the CSR. He apologized but said that he just couldn't get anyone out here before friday.
Knowing that it wasn't his fault I said ok, please give me a credit for the week I will be without service and Ill deal with it. I didn't really want to have to deal with it. So having spent the last few months reading and posting here I thought I could fix it myself. I have helped several friends install their own dishes but never a triple lnb, which I have. I knew from reading here that the problem was probably 1 of 4 things, the receivers(unlikely since none were working), the cabling(unlikely since none of the receivers were working), the lnb or the multiswitch.
I went over to a friends house who had an extra lnb sitting around and tried swapping this one out with the one on my dish, no luck. So, I was pretty sure that the problem was the multiswitch. I knew that if that was the problem I would still be able to get 4 of my receivers working until friday when the tech came. So I unhooked the cables from the switch and hooked the lines from the dish straight into the 4 I wanted working the most and bingo they all worked. I never could have done this without this site, and to think I only came here to begin with because I wanted to find out when D* would add more HD channels. This place is the best.
