Blockbuster Movie Pass performance thread

Scott Greczkowski

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I ordered the new Transformers movie on Bluray yesterday and just got notice it shipped and it should be here on or Before Saturday.
 

KAB

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Received my first BD today. A day ahead of schedule.
 

cosmo_kramer

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My first movie was shipped Monday 10/3, with an estimated arrival date of 10/6. It just arrived in my mail today, one day early.... :up
 

gadgtfreek

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My first movie was shipped Monday 10/3, with an estimated arrival date of 10/6. It just arrived in my mail today, one day early.... :up

For some reason, they always tend to say 3 days. I usually get em in two, or sometimes 1. My closest shipping center is 45 miles away.
 

parp

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Just wondering if a person can make a return to a BB store (without an exchange), and will it speed up the shipping process? Anyone?
 

allargon

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We have shipped Transformers: Revenge of the Fallen [Special Edition] [Blu-ray] to you. You should receive it on or around Wednesday, October 5, 2011.That was #1, I need it as a reference disc for my new Denon which should arrive tomorrow, it is supposed to have a very good sound track.
Dan

The reference track is Dark Side of the Moon ($18 at Fry's or $20 at Target). However, all the Transformers movies have good audio and great picture quality. I can't say the same for the acting or the plot of course.
 

gadgtfreek

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It's good, but not as good as the first two IMO (bass wise). The PQ is reference in many many places, and the movie is good. If you are talking about the SACD, I disagree. Its awesome, but in no way shows off the bass side of things.
 

TheForce

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Does anyone know if BB processes on Saturday's? If the first go around is any indication, I think my BB Movie Pass will be a cycle of one in 8 days average assuming I watch and send it out next day. Might be able to make it cycle 2 in 9 days if I do the in store exchange. I will be going to the BB store daily anyway as I normally do. Fortunately it is on my route + one mile. I'm still waiting for my first one which is a very old movie.

If it takes 5 days to ship to me is it reasonable to assume it will take 5 days return as well?

I pray for more streaming content.
 

gadgtfreek

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Does anyone know if BB processes on Saturday's? If the first go around is any indication, I think my BB Movie Pass will be a cycle of one in 8 days average assuming I watch and send it out next day. Might be able to make it cycle 2 in 9 days if I do the in store exchange. I will be going to the BB store daily anyway as I normally do. Fortunately it is on my route + one mile. I'm still waiting for my first one which is a very old movie.

If it takes 5 days to ship to me is it reasonable to assume it will take 5 days return as well?

I pray for more streaming content.

The do not process on Sat.

As stated above, my center is 45 miles away, and Ive been with them for many weeks, here is what one can expect in my situation:

Mail movie on day 1, may get checked in on day 2, may be day 3. Process day 3, may arrive day 4, but usually day 5. I think they dont always ship it on the same day they process it IMO. So, if I mail on Monday, I can expect one back anywhere from Wed-Fri. Im my general experience, its Thursday. Most of the time they get it on Tues, but I dont get it back until Thu, which makes me thing they might process it on Tues, but do not mail it till Wed.
 

teachsac

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Does anyone know if BB processes on Saturday's? If the first go around is any indication, I think my BB Movie Pass will be a cycle of one in 8 days average assuming I watch and send it out next day. Might be able to make it cycle 2 in 9 days if I do the in store exchange. I will be going to the BB store daily anyway as I normally do. Fortunately it is on my route + one mile. I'm still waiting for my first one which is a very old movie.

If it takes 5 days to ship to me is it reasonable to assume it will take 5 days return as well? I pray for more streaming content.

They don't. I found I had to return movies on Friday to get processed on Mondays and received by me at home on Wednesdays. Otherwise new releases went into the wait category. That's why I dropped them. That's one area I hope they can improve on. NF is simply faster at processing. BB does tend to have a few more copies and shorter wait times with no 28 day delays (soon to be 3 months with WB).

S~
 

king3pj

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The do not process on Sat.

As stated above, my center is 45 miles away, and Ive been with them for many weeks, here is what one can expect in my situation:

Mail movie on day 1, may get checked in on day 2, may be day 3. Process day 3, may arrive day 4, but usually day 5. I think they dont always ship it on the same day they process it IMO. So, if I mail on Monday, I can expect one back anywhere from Wed-Fri. Im my general experience, its Thursday. Most of the time they get it on Tues, but I dont get it back until Thu, which makes me thing they might process it on Tues, but do not mail it till Wed.

That is my experience as well. If I mail a movie out on Monday I can expect the next one to arrive on Thursday. I would say that happens about 90% of the time. On occasion I have had some show up as late as Wednesday the next week when they Supposedly shipped it on Tuesday the prior week. All 3 times I have had extreme wait times like that the envelop was damaged and unusable to return the disk. Well it might have been usable but I didn't want to risk them being damaged further and lost in the mail. Movies showing up on Fridays instead of Thursdays happens more often than that, but like I said I get probably about 90% of them on Thursday.

When ever I don't receive a disk by Friday(assuming I mailed it Monday) I always click the report problem button. They send another copy right away and I believe I would get it on Tuesday the next week. I would usually receive my damaged envelope movie that was missing the next day. It doesn't really make much difference time wise to report the problem but I want them to know that they have a problem so I always report it. Remember this is not a common thing. It has only happened to me 3 times and I had the service for about 6 or 7 months.
Their envelops don't stay together as well as Netflix's. I often have partially open Blockbuster envelops in the mail.

All of that being said I very seldom mail a movie back. I almost always exchange them in the store. You can't exchange a store rental for another store rental though so you have to wait for a by mail disk when you return the store rental. If I return a store rental movie on a Monday no matter what time I return it the next disk will not ship until Tuesday. This is true even if I put it in the drop box on my way to work before the store opens on Monday. My next by mail disk generally would arrive on Thursday so it works out to be the same turnaround as if I had mailed an envelope on a Monday.
 

king3pj

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Got my first choice movie today and watched it this evening. Will take to BB tomorrow and trade for an xBox game my son wants. In my queue there was a short wait for his game but the game was available in local BB so I moved Paul to the top of the list which had no wait so i could see a movie and trade it quickly instead of waiting. By the way Paul is much better than I thought it was going to be. The game my son wants is Fable III.

I also occasionally rent XBOX 360 games through Blockbuster by mail. They never have the new releases available but it saves me a lot of money getting games that are a few months old instead of buying them. I wouldn't do it for online games that I want to play right away or keep forever like Gears of War 3. It is great for games that I am mostly interested in for single player because then I don't feel like I'm missing anything by playing it a few months late. I just play it until I beat it and then return it. $5 a month for an extra disk reserved for video games sure beats paying $60 for every game I want to play. Games like Bioshock 2, Red Dead Redemption, and Batman Arkam Asylum are all examples of games I have kept for a couple weeks while I beat it and then returned. Fable III is also a game made for single player that doesn't really lose anything by being played a few months late. Its not my kind of game but I think it works well with the Blockbuster rental system.

However, unless something has changed in the last few months you can't exchange movies for games in the stores. I have tried and was told they do this because they are only contracted to include many games in their by mail service after they have been out for a certain period of time. They get even the newest games available to rent in the store the day they come out. I was told they don't allow exchanges for games in the stores because it would be complicated to keep track of which games they were allowed to exchange and which games they aren't. They have contracts similar to the movie studios and Netflix so people buy the big name games instead of renting them. The period where they can't rent them to by mail customers is longer than for movies though.

If things haven't changed in the last few months they will let you turn in a by mail rental for $1 off an in store rental of any video game. You have to pay follow the in store rental policies for these instead of the by mail policies. Meaning due dates and things like that that don't apply to movie exchanges.
 

GaryPen

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Do the studios actually think this will make people like myself, who *never buy movies, will run out to buy the latest releases!? I'll wait the 28 days for the rental.
No. They expect you to pay 4.99-6.99 to view it on demand during the 28 day blackout, and make far more money per rental than the pennies they get from redbox/netflix/etc

LOTS of people will do that instead of waiting.
 

KAB

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First BD received was damaged...cracked half way. Reported it on-line. Sending another right away.

Bummer!
 

Problems with BD discs from BB?

DVD's by Mail.

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