LonghornXP, my comment was about cable companies in general, either Florida or NH, they are all leave a lot to be desired. That is why I dropped BHN for satellite, they could care less about what the customers want for programing. No Fox Sports Florida and now no NFL Network. Every time I would call or ask about Fox Sports Florida, they would give you the canned response, "We will pass it onto our programing department". That has been going on for years, now.
Wait and see how long it takes to get your power back after an ice storm.
First I want to say I wasn't picking on you or calling you out just kinda saying those general statements aren't always good to make. Oh and power doesn't go out nearly as much as you think it does here unless your far far far away from anything like in northern NH. I can't say about other states but in New Hampshire they always have crews that focus on clearing snow and such from the power lines so it only goes out with wind damage. The last bad storm which was the Sunday the Bucs played the Giants most of the entire state lost power and over 50% of customers got power restored within 3 hours while the rest were restored by 10pm and those were the more rural customers who had generators. I for example lost power at halftime of the game (about 2:15pm) and had power back up around 5pm. We are talking about poles going down all over the place so that is quick. Nothing is perfect but to think Florida is any better than NH with this stuff is crazy because its not. You may like warm instead of cold weather but that is a choice not that one area is bad. I like cooler weather instead of hot weather so I like NH better than Florida but again that doesn't make Florida a crappy place to live and vice versa.
I do see your point with cable companies but your also making it appear that satellite cares about their customers and cable doesn't when in fact no company really does care about the customers. Dish network has a habit of needing new hardware every year to get this and people endup buying it and finding out they need this new hardware to get this new stuff and on and on. Now exactly for the customer. DirecTV doesn't care about its customers either....getting rid of Tivo, no new HD channels, HD-Lite, price increases, ever increasing Sunday Ticket price should be enough to prove they don't care about you the customer.
TWC and BHN of course aren't showing they care about the customers with the lack of new HD channels and increasing prices....ESPN2 HD, Starz HD, Cinemax HD, Starz On Demand, Encore On Demand should be enough to prove it when nearly all other companies offer many of these channels.
If anything its both Verizon "and" Comcast who are the only companies appearing to be for the customer based on their actions. In nearly all areas their pricing is no more, not much more or less than the nationwide average of all companies. But they are at least doing the most for the customers and we can prove that. Also Cablevision lately has started to become a little more customer friendly too. For now unlike all other companies Verizon and Comcast are adding HD channels and doing what customers want and have asked for over the last several years.
Comcast has added massive amounts of VOD content and HD channels including HD On Demand. They have most of their areas upgraded with ADS. They are also spending money to get Tivo along with rolling out the best cable DVR box as far as specs go which is 250GB HDD or better and a third DVR tuner. Verizon has great pricing with a damn good selection of channels including a very nice HDTV lineup. They also added multiroom viewing and yes it may not be great today its still much more than other companies have done which is nothing at all.
Yes no company is perfect and they all want profits but a few companies are clearly trying to sastify the customers as best they can while others just tell you to go f**k yourself and that is the point I'm making. Also I'm trying not to be a Comcast fanboy either but I can't help seeing that they really are trying to be what the customers expect them to be and not just with talk but with action and I have to give them credit for that.
Edit...Heck my non promo price with Comcast is 1.00/month less than BHNs Digital Combo Plus HD DVR package. When I had that BHN package with two HD DVR boxes, HD Pak plus all premium channels including Digital Movie Pak and taxes it cost me 227.00 (rounded down as I can't remember the exact change but it was something like 227.3x). This was in Pinellas County where its cheaper because of Knology and was when pricing really went down once they added the bundle prices. It used to cost almost 250 bucks a month for this same package before they offered the digital combo plus deals. Also my prices are based on a second HD DVR @ 17/month (combo includes the first DVR cost), HD Pak @ 6/month, Digital Movie Pak @ 4/month, Starz @ 10/month, HBO/Cinemax/Showtime/TMC+Premiums On Demand for 30/month and taxes. So add all of this to the combo price of 125/month plus the taxes and extra outlet fees and my bill come to 227/month. Yes I had about 30/month in just taxes.
Comcast on the other hand charges me 188.64 for the exact same stuff (all premiums, triple play and two HD DVR boxes nothing less nor more) as part of their triple play bundle for 12 months and after that my bill will increase to 226.15/month and that is an exact quote from Comcast with all fees and taxes after the promo with no discounts which I could maybe ask and get. When talking with Comcast the rep told me that after the promo runs out the best I could get would be an existing customer discount which would still increase my bill but only to about 205-210 per month total so again at least they are trying to satisfy their customers. This stuff still costs money to offer but that is something they said I can just call and ask for after my promo ends without a problem while BHN was like pulling teeth out just for a 10/month discount and don't get me started with DirecTV "refusing" to give me any discounts no matter what. Sorry I'm in the mood and felt like venting BHN for a while so most of this edit really isn't directed at you but more in general the bad thinking and actions of companies and why customers hate them.