My first post and it has to be a complaint. Canam is also my canadian satellite provider. I've had no problems with them during the year and a half using their service.
I called a couple of weeks ago to upgrade my receiver from the 9200 to the 9242. I paid $599 plus the cost of second day shipping. In about a week, when nothing arrived, I called and also spoke to Sandy. I got the: "someone will call you back" story. Now, another week has past and I have not received the new box or a callback. I have called EVERY DAY for the last week and no one answered their phone. I went to their website and it no longer exists. Finally, today, Sandy answered. When she said "someone will call you back" I told her that I wanted to speak to her boss. "She's in a meeting", I was told. "Then I want to speak to HER boss!" Well, he was also "in a meeting."
If they are really having problems, then I am sincerely sorry. Since I can find no news anywhere of Canam having a complete meltdown, I kind of feel that I'm beating a dead horse.
Is anyone out there close to their offices and can check and see if the place is still open? Is there any local Canadian news about another raid?
Lastly, does anyone know of another reputable broker for Bell?
Thank you all for the great information I have found on this message board.
Ron Castro