This is far from urgent. But for at least 5 years I have been chatting and calling Dish once a year or so because of a small but important problem important to me.
Right now CNBC HD 208 a box in the lower right corner that indicates I can hear the Bernanke testimony by using SAP while they show the video in a small window.
Problem is no will tell me if Dish doesn't just get this SAP from CNBC or is just not interested in providing it. I've tried the Preferences, Alternate Audio and selecting "alternate" (as opposed to English, Spanish, etc). The closest I got from CSRs in the past was a policy statement "We transmit everything we get". No one ever just tried to get it to work there in Colorado and saying what they heard and why.
Of course before I finished typing this CNBC put the Bernanke hearing on the main screen and eliminated the box with the SAP message.
But this has been the case everytime whenever CNBC says there is an available alternate audio channel.
Steve
Right now CNBC HD 208 a box in the lower right corner that indicates I can hear the Bernanke testimony by using SAP while they show the video in a small window.
Problem is no will tell me if Dish doesn't just get this SAP from CNBC or is just not interested in providing it. I've tried the Preferences, Alternate Audio and selecting "alternate" (as opposed to English, Spanish, etc). The closest I got from CSRs in the past was a policy statement "We transmit everything we get". No one ever just tried to get it to work there in Colorado and saying what they heard and why.
Of course before I finished typing this CNBC put the Bernanke hearing on the main screen and eliminated the box with the SAP message.
But this has been the case everytime whenever CNBC says there is an available alternate audio channel.
Steve