I have a friend who is having problems with his service and standard customer service is just ticking him off more. If he can't resolve it tomorrow he's leaving DTV after 15 years.
I have a friend who is having problems with his service and standard customer service is just ticking him off more. If he can't resolve it tomorrow he's leaving DTV after 15 years.
They are telling him it will be almost the end of January before they can get a tech there to resolve picture quality problem. Not the first time he has one had this specific problrem or had wait almost a month to get a service call.
OP,
Call and find out who your installation group is (sub contractor) and call them and ask to be put on thier Cancellation list, maybe they can get you quicker that way.
alot of the subcontractor numbers now just foward to directv.