I called the CSR a little while ago and they still had no information. Big surprise. So I asked if there was an address or phone number of someone that would have info. They gave me the address of 200 Jericho Quadrangle in Jericho NY 11753. They also gave me the phone number of 1-516-803-3200. This is actually a phone number to cablevision but when I told them what I wanted; they transferred me to what I am thinking is a Voom Manager there because the voicemail greeting was a woman that gave her name saying she was with Voom. Like I said no one answered but I did leave a voicemail and a call back number. Chances are nothing will happen but I thought I would try.