My installer arrived at 8:15 AM in a nice new E* van loaded with supplies. He was a very nice older Gentleman. We went over the work order and he decided that he would rather run a 2nd line from the 622 to TV2. He said that he does not trust the diplexers?? He crawled into the attic and after looking over the situation he decided that using diplexers would be a good idea.
Now the fun begins. He took off my superdish and assembled the dish 1000. He had to install a smaller pole inside the poll that the superdish was mounted on. He mounted the dish 1000 and attached the LNBS. The man said I was only his 2nd dish 1000 install and it was evident. It took him nearly 2 hours and several calls to his (technician) to get all 3 sats aligned. He could only get 129 at 60%. Should I be concerned about that? My dish 1000 is mounted in the back yard with clear line of sight.
Now he set up the 622. This took several calls to the E* tech department. This was the first 622 the installer had seen. TV1 looked great however I had to go into the menu and change the resolution to 1080i after he left. He set up TV2 using the RF modulated output and the diplexers. The picture looked great however the sound was terrible. It sounded like it was coming from a ham radio. He tried several remedies however they all failed. He even ran a length of coax from the 622 to TV2. Nothing worked. He finally decided that he was done with this install and he told me that I should call E* and request a replacement unit.
I signed his paper and sent him on his way at 12:30. 4.5 hours to install a dish 1000 and swap out a 510 with a 622?? After he left I called E* about the sound issue with TV2. They told me to unplug the unit for 1 minute. That solved it. I can't believe the installer did not try such a simple fix!!
All in all I am happy with the unit. I have seen a few of the same audio issues that others have reported. I have not seen any spontaneous rebooting.