removed the fEE!
Oops on that last reply,
I'm a dish network isntaller,
It was a few weeks ago I went out to an unhappy customer who was getting charged the 5.00 dollars per month when she in fact had a phone line connected to the rcvr and it was an active line (checked with telephone)
I called dish and the support tech concluded with me that the modem was in fact bad in the rcvr, but rather then return or replace a perfectly good rcvr they would just remove the 5.00 monthy;
and told me to inform the customer not to worry and there would no longer be an additonal charge on her bill. I in fact have returned to her home for other issues with her service and she said that there was no longer a "additional outlet prog fee" and that dish had removed the additional charge.
Just one example that it is possible for them to remove the charge, and this is the only instance where I have heard a positive in trying to have it removed. Let me know if anyone else knows any other time, or way to have it removed.