I'm hoping someone can give me a clue as to what the cause of this is before I go and buy a new TV (this one is a 7-yr-old Samsung from Best Buy). Over the past 10 days to two weeks the Hopper's remote controller will not reliably turn on the TV. Can anyone help me diagnose the problem? Please, please!
Using the remote, I usually turn on the receiver, then turn on the TV. The Hopper responds immediately, the TV would respond wihin a couple of seconds. Suddenly things have gone downhill, with the TV responding erratically. Sometimes responding only after pressing the TV ON button first and the receiver second, sometimes responding only if the TV ON button is used (not he remote button), sometimes responding only after I have unplugged the receiver from the wall and plugged it back in, sometimes responding, and coming to life some 10 minutes after I have walked away from it. I expect sometimes the buttons have been pressed to quickly, therefore turning the unit OFF, but, how can I tell when it takes so long for a result??
I suspect the Hopper plays some part in this problem because it occasionally "forgets" the attached external drive from one night to the next. Sometimes it wants to reformat the drive - losing everything stored there! - but I won't go ahead with that, so just ignore it and a few days later, without any action n my part, it's usable again.
I hate to put out the money for a new TV if it's not the failing part, but I also cannot figure a way to talk to DISH about this without total frustration. I sure could use some suggestions. Thanks! PS: I have replaced remote batteries, TV and Hopper are plugged directly into wall outlet, not multi-power adapter.
Using the remote, I usually turn on the receiver, then turn on the TV. The Hopper responds immediately, the TV would respond wihin a couple of seconds. Suddenly things have gone downhill, with the TV responding erratically. Sometimes responding only after pressing the TV ON button first and the receiver second, sometimes responding only if the TV ON button is used (not he remote button), sometimes responding only after I have unplugged the receiver from the wall and plugged it back in, sometimes responding, and coming to life some 10 minutes after I have walked away from it. I expect sometimes the buttons have been pressed to quickly, therefore turning the unit OFF, but, how can I tell when it takes so long for a result??
I suspect the Hopper plays some part in this problem because it occasionally "forgets" the attached external drive from one night to the next. Sometimes it wants to reformat the drive - losing everything stored there! - but I won't go ahead with that, so just ignore it and a few days later, without any action n my part, it's usable again.
I hate to put out the money for a new TV if it's not the failing part, but I also cannot figure a way to talk to DISH about this without total frustration. I sure could use some suggestions. Thanks! PS: I have replaced remote batteries, TV and Hopper are plugged directly into wall outlet, not multi-power adapter.