Picture going blank after 4K equipment upgrade.

JSheridan

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Lifetime Supporter
Feb 16, 2008
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MultiView is pretty stable here with the exception of the fact that you can't put SD channels in the upper two quads if you're on the eastern arc. Some days it's not reliable but those days have been getting fewer and farther between.
 
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N-Tence

SatelliteGuys Family
Mar 17, 2018
60
21
Dayton Ohio
After upgrading my TV and receiver to 4K capability, my picture periodically goes blank. It was doing this before the upgrade, but it would just blank for 5-10 seconds then come right back. Now it blanks long enough for the TV to say Loss of signal. I’ve unplugged and replugged the cables, banged on top, etc and it eventually comes back. I’m on my way to get 4K HDMI cables as I’m not sure if my older Rocketfish cables are the issue. They’re the gold end type and think they’re good up to 1080i.
Thought I’d throw this out there to see if others have experienced this issue.

What TV (model) did you upgrade to? It may only be an 8 or 10 bit panel.
 

dvrexpander

SatelliteGuys Master
Aug 23, 2009
5,031
328
Near a tree
I would upgrade HDMI cables - I had older 4K cables and decided to get some better high ends and I've noticed a little difference in picture and response.
I don't have the issues your describing with my LG 65" OLED or H3 either... running smooth as a babys bottom in single and multiview.
Case in point from the beginning is cables do go bad..they will fail so don't assume they are good still even if you haven't touched them.
I would rule out the cheaper possible causes first... then swap TV's if you have another 4K version and see if it does it then. If not then you know it was the TV..if so and you swapped cables then clearly its the H3.
 
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eddie willers

SatelliteGuys Pro
Sep 15, 2003
1,229
1,149
Braselton, Ga.
Because I have seen none of that behavior on college football Saturdays....
Well if it's a really good day (like four SEC games at once) I am working the hell out of that app. Going big, back to multi, going back and forth, running the red select to listen to the various audio tracks etc.

I don't know if it's crashing or having a nervous breakdown.
 
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les.warden

SatelliteGuys Family
May 4, 2018
86
91
Central Illinois
I would upgrade HDMI cables - I had older 4K cables and decided to get some better high ends and I've noticed a little difference in picture and response.
I don't have the issues your describing with my LG 65" OLED or H3 either... running smooth as a babys bottom in single and multiview.
Case in point from the beginning is cables do go bad..they will fail so don't assume they are good still even if you haven't touched them.
I would rule out the cheaper possible causes first... then swap TV's if you have another 4K version and see if it does it then. If not then you know it was the TV..if so and you swapped cables then clearly its the H3.

Got new cables in hand for when the Pioneer AVR get delivered Tues. Testing as much as I can with direct plug to TV. Then some of the same testing once it’s all wired up Tues. More to come...
 

phatal

Active SatelliteGuys Member
Mar 28, 2014
21
27
Minneapolis
In addition to new cables, you may want to determine your total cable run length.
I have a 4K mounted on a wall, so cable 1 runs from TV to an upper jack on wall, cable 2 is the in-wall cable, and cable 3 runs from second lower wall jack to AVR. I needed to shorten the total length of the cables to stop my intermittent picture flickering. My 1080p TV which I replaced didn't not have a problem, but the 4K TV did.
 
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sam_gordon

SatelliteGuys Pro
May 21, 2009
2,512
1,414
Lexington, ky
In addition to new cables, you may want to determine your total cable run length.
I have a 4K mounted on a wall, so cable 1 runs from TV to an upper jack on wall, cable 2 is the in-wall cable, and cable 3 runs from second lower wall jack to AVR. I needed to shorten the total length of the cables to stop my intermittent picture flickering. My 1080p TV which I replaced didn't not have a problem, but the 4K TV did.
I think the connectors to go between the cables can be an issue also. Might be easier to change those connectors out than to shorten the cable length.
 

les.warden

SatelliteGuys Family
May 4, 2018
86
91
Central Illinois
In addition to new cables, you may want to determine your total cable run length.
I have a 4K mounted on a wall, so cable 1 runs from TV to an upper jack on wall, cable 2 is the in-wall cable, and cable 3 runs from second lower wall jack to AVR. I needed to shorten the total length of the cables to stop my intermittent picture flickering. My 1080p TV which I replaced didn't not have a problem, but the 4K TV did.

Good thought. Mine is wall mounted but everything is close. TV to AVR is 2m. H3, Roku, DVR to AVR are all 1m.
 

sam_gordon

SatelliteGuys Pro
May 21, 2009
2,512
1,414
Lexington, ky
Good thought. Mine is wall mounted but everything is close. TV to AVR is 2m. H3, Roku, DVR to AVR are all 1m.
I did a quick google search and 50 feet was the maximum length for 4k signals over HDMI. 25 feet was the expected length. And you only count from device to device. So in your case, it's not 3m from the DVR to the TV, but the 2m from the AVR to the TV that counts.
 
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les.warden

SatelliteGuys Family
May 4, 2018
86
91
Central Illinois
Follow up: received the Pioneer Elite VS-LX103 last Tuesday, have had it all hooked up since then. Have watched several BluRays (GOT dragons are something with this setup), have watched shows off the H3 via channels, local and not, and off the DVR. Have watched a couple things off the Roku.

Not one screen blank!!

So it was either the AVR, cables, or combo of the two.

Always been a Pioneer person and should have stuck with them originally. The AVR I replaced still works great and I bought it in 1991. Lesson learned.

Bonus for any of you looking to upgrade your AVR, this model is $200 off at BestBuy until end of March. I’m not a spokesman, just a satisfied customer.

Thanks for everyone’s recommendations and feedback. Makes these forums great!
-les
 

comfortably_numb

Dogs have owners, cats have staff
Pub Member / Supporter
Nov 30, 2011
17,954
26,407
Kansas City / Las Vegas
Follow up: received the Pioneer Elite VS-LX103 last Tuesday, have had it all hooked up since then. Have watched several BluRays (GOT dragons are something with this setup), have watched shows off the H3 via channels, local and not, and off the DVR. Have watched a couple things off the Roku.

Not one screen blank!!

So it was either the AVR, cables, or combo of the two.

Always been a Pioneer person and should have stuck with them originally. The AVR I replaced still works great and I bought it in 1991. Lesson learned.

Bonus for any of you looking to upgrade your AVR, this model is $200 off at BestBuy until end of March. I’m not a spokesman, just a satisfied customer.

Thanks for everyone’s recommendations and feedback. Makes these forums great!
-les

I suspect it was the AVR, as mine couldn't handle 4K resolutions either, but works fine otherwise.
 
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Tommyy2

SatelliteGuys Family
Aug 21, 2018
75
82
Texas
High-bandwidth Digital Content Protection (HDCP) is a form of digital copy protection developed by Intel Corporation to prevent copying of digital audio & video content as it travels across connections.


When HDCP is enabled and you connect a device to your system that is not compatible with the HDCP standard, video and audio will not be output.
 
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Aquring signal 535 satellites possible down?

When Charlie used to contact me personally

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