Excuse me, I just have to interject
To the original poster: You got screwed by a lazy worker. While I am not a professional dish installer, I have installed every one of my dishes since 1985 C-band big ugly dish. While there is no earthly reason you should have to do the job, you are obviously technically adequate to do the job yourself and do it right. I'm pretty darn sure you are by the fact that you recognized it was wrong to start with, are smart enough to find this forum, describe the problem and then not take offense when some of these numb nuts say it's your fault. My rationale follows: in my personal opinion, as each day goes by, one less good employee goes by the wayside in every walk of life as the newer, touchy-feely, let the governemnt take care of me because I have a right to money for no work, generation grows to outnumber us. As this is a different vent for a different time let's just get to the bottom line and that is we all have to learn enough to ensure we get the service we pay for. Now I have fiqured out that I can and will do the work and let the seller (DTV in this case) pay me to do it. My pay is via discounts, programming, free car washes or whatever. In the photos posted, I could not see the balconey walls clearly enough to make a determination but my bet is that you can get that dish off the floor and mount it to the wall somehow that is structually sound and has the landlord's blessing (get it in writing). Look at all the pict you can find of a dish installed, cruise complexes, observe and then go to a hardware store and get that sucker mounted. Surf till you drop in many forums such as this and you WILL find that aiming and tuning a dish is not brain surgery and can be done without special meters or tools. Good luck, if I were close by I'd drive over and lend a hand.