Received email from Netflix about household sharing

comfortably_numb

Dogs have owners, cats have staff
Pub Member / Supporter
Nov 30, 2011
17,859
26,180
Kansas City / Las Vegas
Traveling is allowed, what happened was Netflix already noticed that the account was being used in two different places (ip addresses)

What if we're both sitting on the front porch of the same house, using Netflix on 2 different cell phones? They've arbitrarily determined that we're in 2 different places and kicked one of us out. That's Bullsh!t.
 

comfortably_numb

Dogs have owners, cats have staff
Pub Member / Supporter
Nov 30, 2011
17,859
26,180
Kansas City / Las Vegas
I am still trying to figure out your logic, that by paying $19.99, it allows you to share it with other family members outside of your home?

My daughter is a member of my household, away at college. Sorry that my kid's Netflix usage affected your Netflix stock.

Captain America Lol GIF by mtv
 

Bruce

Bender and Chloe, the real Members of the Year
Supporting Founder
Lifetime Supporter
Nov 29, 2003
14,786
18,954
What if we're both sitting on the front porch of the same house, using Netflix on 2 different cell phones? They've arbitrarily determined that we're in 2 different places and kicked one of us out. That's Bullsh!t.
But you were not, you are trying to use a hypothetical for a situation that did not exist.

You are in your home, she is away at college, I assume living in the dorms or a apt/sharing a house.

Again, back in the days before streaming, if your parents had cable in their home, does not mean you did not have to pay for it while living at college.
 

Juan

Supporting Founder
Supporting Founder
Sep 14, 2003
32,183
9,397
Moscow Russia
My daughter is a member of my household, away at college. Sorry that my kid's Netflix usage affected your Netflix stock.

Captain America Lol GIF by mtv
Netflix maxed out on subscriber growth in America..they " think" people like them for their content rather than economic value( sharing accounts)..this is going to be fun to watch how many subs they lose
 

Bruce

Bender and Chloe, the real Members of the Year
Supporting Founder
Lifetime Supporter
Nov 29, 2003
14,786
18,954
Actually it did exist. I was on my cell phone, she was at her rental house. They don't know that I wasn't there with her. Your arguments are weak and don't address the very real situations at hand.
But they know your home ip address and they noticed where she is using it did not match up.

Or, she took a Roku device that was activated in your home and then used it in the different home, both scenarios would cause what happened.
 

Ronnie-

Member of the Year
Staff member
HERE TO HELP YOU!
Aug 28, 2007
31,779
12,270
mississippi
Clean up on aisle 3. Short vacation issued.

Everyone is entitled to their own opinion about the Netflix situation, but name calling other members is not allowed.

Knock it off.
 
  • Like
Reactions: ncted

Juan

Supporting Founder
Supporting Founder
Sep 14, 2003
32,183
9,397
Moscow Russia
Actually it did exist. I was on my cell phone, she was at her rental house. They don't know that I wasn't there with her. Your arguments are weak and don't address the very real situations at hand.
The problem is that you and your daughter are streaming at the same time...its the only way they could "assume" you are sharing your password
 

tsunami2311

SatelliteGuys Pro
Aug 3, 2017
259
237
NJ
Received email to and bunch of devices come up with screen about household users and verfying, so far are device in NC seem to recognized as household devices, Not sure bout device in NJ house tough. seeing parent own both house they wont like pay more, seeing same people and same house hold.

So far netflix has not charged more on the account as far as i can tell. we have HD 2 streaming once account all these years, have not saw point to get 4 at once account cause unlikely 2 are watch at same time to begin with, with all the other sources of streaming we have
 

Bruce

Bender and Chloe, the real Members of the Year
Supporting Founder
Lifetime Supporter
Nov 29, 2003
14,786
18,954
Received email to and bunch of devices come up with screen about household users and verfying, so far are device in NC seem to recognized as household devices, Not sure bout device in NJ house tough. seeing parent own both house they wont like pay more, seeing same people and same house hold.
Netflix does not know who owns what home(s) or care, they only know that their service is being used in two different locations, especially if they are used in two different states, that is a big red flag.
So far netflix has not charged more on the account as far as i can tell. we have HD 2 streaming once account all these years, have not saw point to get 4 at once account cause unlikely 2 are watch at same time to begin with, with all the other sources of streaming we have
They will not start charging you, you have to go do the account page and authorize it as a device in a separate location.
 

Bruce

Bender and Chloe, the real Members of the Year
Supporting Founder
Lifetime Supporter
Nov 29, 2003
14,786
18,954
The problem is that you and your daughter are streaming at the same time...its the only way they could "assume" you are sharing your password
No, it was because it was in two different locations, remember he said she was away at college, so different ip addresses.
 

dishdude

SatelliteGuys God
Supporting Founder
Sep 7, 2003
25,442
46,383
Phoenix, AZ
You can still " travel" with netflix

I'm still confused as to how this prevents password sharing. Per T&Cs the entire households has access to a single account. If one member is traveling, how is that any different than giving your credentials to a friend?
 
  • Like
Reactions: Jimbo

Juan

Supporting Founder
Supporting Founder
Sep 14, 2003
32,183
9,397
Moscow Russia
I'm still confused as to how this prevents password sharing. Per T&Cs the entire households has access to a single account. If one member is traveling, how is that any different than giving your credentials to a friend?
Thats a Netflix question
 

klang

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Nov 4, 2003
8,154
4,979
Colorado Springs, CO
I thought for traveling they were supposed to send you a code, presumably to your phone number on record, you would use to authorize that it is you at a different IP address.

Edit: I think the beginning of that process is shown in post 5.
 

dishdude

SatelliteGuys God
Supporting Founder
Sep 7, 2003
25,442
46,383
Phoenix, AZ
I thought for traveling they were supposed to send you a code, presumably to your phone number on record, you would use to authorize that it is you at a different IP address.

Edit: I think the beginning of that process is shown in post 5.

So everyone can still password share it just becomes a bit of a pain.
 

meStevo

SatelliteGuys Master
Lifetime Supporter
Aug 20, 2004
19,962
23,146
Las Vegas, Nevada, United States
What if we're both sitting on the front porch of the same house, using Netflix on 2 different cell phones? They've arbitrarily determined that we're in 2 different places and kicked one of us out. That's Bullsh!t.

This is permitted, as long as the mobile devices were used at the 'home' location (as in, on that wifi) in the past 30 days.

IMO this has been fairly well executed so far, this will drive more revenue than it will subscriber loss, something I suggested previously. We'll see how things play out. Probably tacking $7.99 onto my account for mom's house, a place my kids regularly visit and she enjoys the service. Cheaper than her getting her own subscription.

I expect most of the churn from this will be from people upset they can't outright steal the service or who weren't getting the current value from it anyways and are looking for an excuse to drop them.

 
  • Like
Reactions: ncted