Retention offers are worse.
- Thread starter IcEWoLF
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I agree, I never understood people that call in for discounts while they are still in their original contract.
I know everyone would like discounts monthly, but I don't think I would call for them while still in one comitment.
well, you're first priority should be to find the programming package that's appropriate for you. should be able to do that yourself online. then when you call in so long as you are in good standing you can probably get at least $10 or $20 a month for a year, maybe more. and they may have 1 year contracts available if you're not changing receivers at all. just remember, you dont have to be mean to get a good deal, just hold your ground and be prepared to follow through if you don't think you're getting a good deal. remember, the voice on the other end of the phone belongs to a person too 
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The Current NEW package gives you 2 years price freeze, instead of 1st year great prices and 2nd jump tremendously ...
New subs only of course.
Call them up and tell them you would like to change your programming package because this one is too expensive. They will help you choose a less expensive one and might give you a bonus discount as well.
As others have commented, yes, most retention offers are, by definition, for those outside of a contract. After all, they are already retaining you by your being under a contract, therefore there is no enticement on DirecTV's part to keep you in the position you're in other than the "damages" you'd pay to terminate early.
Of course, and similarly to what others have said, there's always a chance that the metrics of your account (e.g.: length of subscription to DirecTV, perhaps number of complaints, perhaps number of other issues, who knows what else, etc.) would allow the system to open discounts that wouldn't apply to others.
I do know for a fact that I was offered up to $40/month credit on my account -- with the proviso that I re-upped a two-year deal, so apparently these credits can range all over the place. Then again, I've been with DirecTV for well over a decade.
tl;dr: Mileage always varies; not calling guarantees no response.
retention should not give anything
just lower the prices overall
but then people would still whine
just lower the prices overall
but then people would still whine
Stupid me just got a wireless client a week before my contract was up...I should have waited a week and asked for deals...Now I am in a 2 year contract again...DUH!
Don't beat yourself up ... if you waited a week and got the same equipment, you'd be back in a commitment regardless.
As for a better deal than what you got ... maybe , maybe not ... they may have seen you were close and offered you the same seeing you were close when you inquired.
Everyone is different.
When I call, I am fully prepared to cancel and go to Dish. I call to cancel, and start from there.
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