Ok. The install went off pretty good yesterday. Since I had Directv about 3 years ago, they didn't have to put up a new dish so it was easier for the installers. A couple of things. I am pretty sure when I called that I requested the wireless genie mini. When the installer shows up he says that the install was for the wired ones. I looked at my confirmation email and it says Genie DVR and Genie Mini. Maybe the sales person misunderstood me. In the end, I am fine with the wired for now because I have Coax but was thinking ahead because I may want to add a 3rd or 4th TV and they don't have Coax. The installer said that it is easy to do after the fact. Is that true? Will I have a hard time switching out to Genie Mini?
Second, I have a 4K TV and I know that Directv has a few 4K channels. I didn't have that as part of my order/install. However, how do I know if I am capable of getting 4K channels, if I wanted?
Third, I remember when I had Directv previously, the guide had some lighter colors and was grey, for the most part. The Genie is all dark. Not to mention a few of the settings icons look like they are from the 1980s. Does Directv plan on changing this up? Coming from Verizon Fios and using a Tivo, the colors were brighter and they had logos in the guide.
Also, I was using the personal hotspot on my phone just fine testing it out yesterday. I see no real prohibition on using it.
*facepalm* bad installer... bad.
physically doing it, no its not hard. getting D* to do it for free? gooooood luck. if you plan to wait a while before adding more TV's, as in ~2 years, you're probably fine. but if you wanted to do it in say, 5 months, you're going to get hit the full price of the wireless mini ($100 per) and the wireless set up fee ($100 for the wireless video bridge). so if you add two minis, thats $300. if this is something you're not willing to wait for, get TV's for those locations and call in QUICK. you may get lucky and just have to pay the wireless set up fee (thats standard for everyone), but you may have to be very assertive.
As for 4k, yes, directv has live and VOD 4k. to view live you need a C61K on the 4k TV, the 4K tv itself (duh), and HR54 genie (they'll likely install a Reverse Band LNB as well, future proofing). again, if this is something you're not willing to wait (and pay) to get, you should call in quickly and explain that this was not explained to you even after you asked. btw, you know you're capable of getting 4K content (somewhere in your system) if your main genie box has a 4K section under "search and browse".
sorry you got bad info, hopefully you can recover quickly.