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This Location is Not Authorized

Discussion in 'The DIRECTV Forum' started by MVPinBoynton, May 12, 2013.

  1. MVPinBoynton

    MVPinBoynton Thread Starter Member

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    I have had to unplug and reset my Genie Mini for the last two days due to a "This Location is Not Authorized" message when I turn it on. Is this something I need to contact DTV about?
     
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  2. gbertler

    gbertler Member

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    Make sure the client is still authorized to the Genie. Go in the Genie menu and "add location". You should be asked a 4 digit pin. Enter this in on the client.
     
    #2
  3. MVPinBoynton

    MVPinBoynton Thread Starter Member

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    Since resetting it makes it work, wouldn't that indicate that it is already authorized?
     
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  4. Jimbo

    Jimbo NW Ohio - Buckeye Country Pub Member / Supporter

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    Sounds like the Genie and client LOST its connection with each other.

    Glad to see a reboot cured it, let us know if it should happen again.
     
    #4
  5. MVPinBoynton

    MVPinBoynton Thread Starter Member

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    We did have a bad thunderstorm yesterday that cut off service for a bit. Perhaps that would cause the connectivity issue. I will keep an eye on it. Thanks for the info.
     
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