[VOOM] Caller ID with new updated software! Wilt can you help

[jim]

i have the caller id option turned on and i do have caller id with my
phone servive. the caller id worked one time and now it will not show
the number. the screen pops up but no number, i have heard of others
with this problem also, is this a bug in the new software? thanks for
your help





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[thegrod]

What is your software version #?
----- Original Message -----
From: jim
To: VOOM@yahoogroups.com
Sent: Tuesday, November 23, 2004 8:13 AM
Subject: [VOOM] Caller ID with new updated software! Wilt can you help



i have the caller id option turned on and i do have caller id with my
phone servive. the caller id worked one time and now it will not show
the number. the screen pops up but no number, i have heard of others
with this problem also, is this a bug in the new software? thanks for
your help




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[Bob Heitner]

Sorry guys, I'm still lost here. Exactly where do I go to turn on the caller-id option?

Bob

jim <cuckooforclocks@aol.com> wrote:

i have the caller id option turned on and i do have caller id with my
phone servive. the caller id worked one time and now it will not show
the number. the screen pops up but no number, i have heard of others
with this problem also, is this a bug in the new software? thanks for
your help




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[vurbano]

press the * button

 

[vurbano]

press the * button

Sorry guys, I'm still lost here. Exactly where do I go to turn on the caller-id option?

Bob

jim <cuckooforclocks @aol.com=""> wrote:

i have the caller id option turned on and i do have caller id with my
phone servive. the caller id worked one time and now it will not show
the number. the screen pops up but no number, i have heard of others
with this problem also, is this a bug in the new software? thanks for
your help




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[zgtd01]

[VOOM] Re: Caller ID with new updated software! Wilt can you help

For those of us who do not know how to turn it on please explain.

I have looked at every menu and can not find out how to turn it on.
I have called and pressed the * button, Nothing, I am eager to have
this option.

Early Voom user, Love it, Sorry to hear all the install problems but
mine was great.

Gordy




--- In VOOM@yahoogroups.com, vurbano <satguys2004@y...> wrote:
>
> press the * button
>
>
> --
> vurbano
> -------------------------------------------------------------------
-----
> This message was posted via http://www.satelliteguys.us by vurbano





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[sbmcc96]

[VOOM] Re: Caller ID with new updated software! Wilt can you help

I think you'll need the new software package. My box shows the
target software version of 230. Should take the download tonight.





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[MNHTUG]

Gordy--

If you've pushed the "*" button and do not see the screen to enable CallerID, you must not have v7.26 software on your reciever yet.

To see if your targeted to get the software, go to the "system status" menu and arrow down to the second screen. If it says "v2.30" in the "Targeted Software Version" field, your scheduled for the update. Turn off the receiver via the power button when you go to bed and the software will be loaded by morning.

Getting to the "Targeted Software Version" Screen:
Voom Button
Green Button (Options & Settings)
Green Button (System Settings)
6 Button (System Status)
Down Arrow Button

 

[Bob Heitner]

Thanks, works like a champ!!

Bob

vurbano <satguys2004@yahoo.com> wrote:

press the * button


--
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[thegrod]

I notice the software version is now 2.3. This is new. The operating system works a litle differently now but everything seems good. HGTV is on too. Not in PG yet.
----- Original Message -----
From: Bob Heitner
To: VOOM@yahoogroups.com
Sent: Wednesday, November 24, 2004 5:39 AM
Subject: Re: [VOOM] Caller ID with new updated software! Wilt can you help


Thanks, works like a champ!!

Bob

vurbano <satguys2004@yahoo.com> wrote:

press the * button


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[zgtd01]

[VOOM] Re: Caller ID with new updated software! Wilt can you help

I tried it both ways, I turned the power off with the front panel
button one night and with the remote button the next. I have still
not recieved the update. I do show v2.30 in the target software
version. I called voom and they said to turn off the power via the
remote to get the download. Is this correct?

Thank You

Gordy



--- In VOOM@yahoogroups.com, MNHTUG <satguys2004@y...> wrote:
>
> Gordy--
>
> If you've pushed the "*" button and do not see the screen to enable
> CallerID, you must not have v7.26 software on your reciever yet.
>
> To see if your targeted to get the software, go to the "system
status"
> menu and arrow down to the second screen. If it says "v2.30" in the
> "Targeted Software Version" field, your scheduled for the update.
Turn
> off the receiver via the power button when you go to bed and the
> software will be loaded by morning.
>
> Getting to the "Targeted Software Version" Screen:
> Voom Button
> Green Button (Options & Settings)
> Green Button (System Settings)
> 6 Button (System Status)
> Down Arrow Button
>
>
> --
> MNHTUG
> -------------------------------------------------------------------
-----
> This message was posted via http://www.satelliteguys.us by MNHTUG





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[Wilt Hildenbrand]

RE: [VOOM] Re: Caller ID with new updated software! Wilt can you help

I'm not totally sure as to how they have the download setup at this point,
but the idea of shutting the power on the box-either remote or front panel,
doesn't matter-implies that the download should take-if the box is
targeted-when it's in standby, that is when it's been powered off in either
method and overnight.
Wilt

_____

From: zgtd01 [mailto:zgtd01@yahoo.com]
Sent: Saturday, November 27, 2004 11:26 AM
To: VOOM@yahoogroups.com
Subject: [VOOM] Re: Caller ID with new updated software! Wilt can you help



I tried it both ways, I turned the power off with the front panel
button one night and with the remote button the next. I have still
not recieved the update. I do show v2.30 in the target software
version. I called voom and they said to turn off the power via the
remote to get the download. Is this correct?

Thank You

Gordy



--- In VOOM@yahoogroups.com, MNHTUG <satguys2004@y...> wrote:
>
> Gordy--
>
> If you've pushed the "*" button and do not see the screen to enable
> CallerID, you must not have v7.26 software on your reciever yet.
>
> To see if your targeted to get the software, go to the "system
status"
> menu and arrow down to the second screen. If it says "v2.30" in the
> "Targeted Software Version" field, your scheduled for the update.
Turn
> off the receiver via the power button when you go to bed and the
> software will be loaded by morning.
>
> Getting to the "Targeted Software Version" Screen:
> Voom Button
> Green Button (Options & Settings)
> Green Button (System Settings)
> 6 Button (System Status)
> Down Arrow Button
>
>
> --
> MNHTUG
> -------------------------------------------------------------------
-----
> This message was posted via http://www.satelliteguys.us by MNHTUG





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[zgtd01]

[VOOM] Re: Caller ID with new updated software! Wilt can you help

Thank You

I will try again tonight.

Gordy


--- In VOOM@yahoogroups.com, Wilt Hildenbrand <wilth@o...> wrote:
> I'm not totally sure as to how they have the download setup at
this point,
> but the idea of shutting the power on the box-either remote or
front panel,
> doesn't matter-implies that the download should take-if the box is
> targeted-when it's in standby, that is when it's been powered off
in either
> method and overnight.
> Wilt
>
> _____
>
> From: zgtd01 [mailto:zgtd01@y...]
> Sent: Saturday, November 27, 2004 11:26 AM
> To: VOOM@yahoogroups.com
> Subject: [VOOM] Re: Caller ID with new updated software! Wilt can
you help
>
>
>
> I tried it both ways, I turned the power off with the front panel
> button one night and with the remote button the next. I have still
> not recieved the update. I do show v2.30 in the target software
> version. I called voom and they said to turn off the power via the
> remote to get the download. Is this correct?
>
> Thank You
>
> Gordy
>
>
>
> --- In VOOM@yahoogroups.com, MNHTUG <satguys2004@y...> wrote:
> >
> > Gordy--
> >
> > If you've pushed the "*" button and do not see the screen to
enable
> > CallerID, you must not have v7.26 software on your reciever yet.
> >
> > To see if your targeted to get the software, go to the "system
> status"
> > menu and arrow down to the second screen. If it says "v2.30" in
the
> > "Targeted Software Version" field, your scheduled for the
update.
> Turn
> > off the receiver via the power button when you go to bed and the
> > software will be loaded by morning.
> >
> > Getting to the "Targeted Software Version" Screen:
> > Voom Button
> > Green Button (Options & Settings)
> > Green Button (System Settings)
> > 6 Button (System Status)
> > Down Arrow Button
> >
> >
> > --
> > MNHTUG
> > -----------------------------------------------------------------
--
> -----
> > This message was posted via http://www.satelliteguys.us by MNHTUG
>
>
>
>
>
> Yahoo! Groups Sponsor
>
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[tfouts]

Re: [VOOM] Re: Caller ID with new updated software! Wilt can you help

You have the ability to "force" the update immediately.

Follow this:

on the remote press:
Voom-see options and settings bottom right-press green button-see=20
system settings bottom right-press green button again-see system=20
settings-press #7 installer menu-see installer menu-press #1=20
installation wizard-see installation steps press #7 verify Voom-see=20
Installation Step 7-Verify Voom-see bottom right continue-press green=20
button-small window will pop up -select update now

I did this the other day when I realized the update was coming and I=20
wanted to monitor the whole process. The total time for the download=20
was 19 minutes 59 seconds.

On Nov 27, 2004, at 10:51 AM, zgtd01 wrote:

>
> Thank You
>
> I will try again tonight.
>
> Gordy
>
>
> --- In VOOM@yahoogroups.com, Wilt Hildenbrand <wilth@o...> wrote:
> > I'm not totally sure as to how they have the download setup at
> this point,
> > but the idea of shutting the power on the box-either remote or
> front panel,
> > doesn't matter-implies that the download should take-if the box is
> > targeted-when it's in standby, that is when it's been powered off
> in either
> > method and overnight.
> > Wilt
> >
> >=A0=A0 _____=A0
> >
> > From: zgtd01 [mailto:zgtd01@y...]
> > Sent: Saturday, November 27, 2004 11:26 AM
> > To: VOOM@yahoogroups.com
> > Subject: [VOOM] Re: Caller ID with new updated software! Wilt can
> you help
> >
> >
> >
> > I tried it both ways, I turned the power off with the front panel
> > button one night and with the remote button the next. I have still
> > not recieved the update. I do show v2.30 in the target software
> > version. I called voom and they said to turn off the power via the
> > remote to get the download. Is this correct?
> >
> > Thank You
> >
> > Gordy
> >
> >
> >
> > --- In VOOM@yahoogroups.com, MNHTUG <satguys2004@y...> wrote:
> > >
> > > Gordy--
> > >
> > > If you've pushed the "*" button and do not see the screen to
> enable
> > > CallerID, you must not have v7.26 software on your reciever yet.
> > >
> > > To see if your targeted to get the software, go to the "system
> > status"
> > > menu and arrow down to the second screen. If it says "v2.30" in
> the
> > > "Targeted Software Version" field, your scheduled for the
> update.
> > Turn
> > > off the receiver via the power button when you go to bed and the
> > > software will be loaded by morning.
> > >
> > > Getting to the "Targeted Software Version" Screen:
> > > Voom Button
> > > Green Button (Options & Settings)
> > > Green Button (System Settings)
> > > 6 Button (System Status)
> > > Down Arrow Button
> > >
> > >
> > > --
> > > MNHTUG
> > > -----------------------------------------------------------------
> --
> > -----
> > > This message was posted via http://www.satelliteguys.us by MNHTUG
> >
> >
> >
> >
> >
> > Yahoo! Groups Sponsor=A0=A0=A0=A0=A0
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[Gordy Dalbol]

Re: [VOOM] Re: Caller ID with new updated software! Wilt can you help

Thanks for the info. Download went great, Caller ID
now works. Thanks to all for the help

Gordy


--- tfouts <timothyfouts@mac.com> wrote:

>
> You have the ability to "force" the update
> immediately.
>
> Follow this:
>
> on the remote press:
> Voom-see options and settings bottom right-press
> green button-see
> system settings bottom right-press green button
> again-see system
> settings-press #7 installer menu-see installer
> menu-press #1
> installation wizard-see installation steps press #7
> verify Voom-see
> Installation Step 7-Verify Voom-see bottom right
> continue-press green
> button-small window will pop up -select update now
>
> I did this the other day when I realized the update
> was coming and I
> wanted to monitor the whole process. The total time
> for the download
> was 19 minutes 59 seconds.
>
> On Nov 27, 2004, at 10:51 AM, zgtd01 wrote:
>
> >
> > Thank You
> >
> > I will try again tonight.
> >
> > Gordy
> >
> >
> > --- In VOOM@yahoogroups.com, Wilt Hildenbrand
> <wilth@o...> wrote:
> > > I'm not totally sure as to how they have the
> download setup at
> > this point,
> > > but the idea of shutting the power on the
> box-either remote or
> > front panel,
> > > doesn't matter-implies that the download should
> take-if the box is
> > > targeted-when it's in standby, that is when
> it's been powered off
> > in either
> > > method and overnight.
> > > Wilt
> > >
> > >   _____ 
> > >
> > > From: zgtd01 [mailto:zgtd01@y...]
> > > Sent: Saturday, November 27, 2004 11:26 AM
> > > To: VOOM@yahoogroups.com
> > > Subject: [VOOM] Re: Caller ID with new updated
> software! Wilt can
> > you help
> > >
> > >
> > >
> > > I tried it both ways, I turned the power off
> with the front panel
> > > button one night and with the remote button the
> next. I have still
> > > not recieved the update. I do show v2.30 in the
> target software
> > > version. I called voom and they said to turn
> off the power via the
> > > remote to get the download. Is this correct?
> > >
> > > Thank You
> > >
> > > Gordy
> > >
> > >
> > >
> > > --- In VOOM@yahoogroups.com, MNHTUG
> <satguys2004@y...> wrote:
> > > >
> > > > Gordy--
> > > >
> > > > If you've pushed the "*" button and do not
> see the screen to
> > enable
> > > > CallerID, you must not have v7.26 software on
> your reciever yet.
> > > >
> > > > To see if your targeted to get the software,
> go to the "system
> > > status"
> > > > menu and arrow down to the second screen. If
> it says "v2.30" in
> > the
> > > > "Targeted Software Version" field, your
> scheduled for the
> > update.
> > > Turn
> > > > off the receiver via the power button when
> you go to bed and the
> > > > software will be loaded by morning.
> > > >
> > > > Getting to the "Targeted Software Version"
> Screen:
> > > > Voom Button
> > > > Green Button (Options & Settings)
> > > > Green Button (System Settings)
> > > > 6 Button (System Status)
> > > > Down Arrow Button
> > > >
> > > >
> > > > --
> > > > MNHTUG
> > > >
>
-----------------------------------------------------------------
> > --
> > > -----
> > > > This message was posted via
> http://www.satelliteguys.us by MNHTUG
> > >
> > >
> > >
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> > >   _____ 
> > >
> > > Yahoo! Groups Links
> > >
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>
=== message truncated ===




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[Kenneth]

[VOOM] On Screen Caller ID Function No Longer Works!!

The first night I received the firmware upgrade the caller ID
function worked great, but that was the only time. I cannot get it
to work anymore. I've tried soft reboot and power reboot to no
avail. After two frustrating calls to Voom and staying on hold for
30 minutes and then becoming patched through to installs, Inc. I'm
beginning to lose patience with Voom CSR's altogether. They act as
if they're clueless about this firmware upgrade and its functions.
Any suggestions??????

Thanks,
Fireman1000





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[Scottbusy]

[VOOM] Re: On Screen Caller ID Function No Longer Works!!

I must admit I am quite frustrated with VOOM over this as well.
Mine seems to work for a day or so, and then it stops working. The
only way to get Caller ID to work is to reset the box virtually
everyday. This is a total tease. It is a nice feature and I like
it very much, but it does not work properly.

Note to VOOM : Stop sending out buggy software ! This is the second
time I have received software that is buggy and not working. If you
keep doing this you will lose more customers than you gain. It is
very frustrating to have software that does not work. I certainly
hope a fix for the caller ID problems is coming and soon.

Scott


--- In VOOM@yahoogroups.com, "Kenneth" <fireman1000@y...> wrote:
>
> The first night I received the firmware upgrade the caller ID
> function worked great, but that was the only time. I cannot get
it
> to work anymore. I've tried soft reboot and power reboot to no
> avail. After two frustrating calls to Voom and staying on hold
for
> 30 minutes and then becoming patched through to installs, Inc.
I'm
> beginning to lose patience with Voom CSR's altogether. They act as
> if they're clueless about this firmware upgrade and its functions.
> Any suggestions??????
>
> Thanks,
> Fireman1000





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[berockin1]

[VOOM] Re: On Screen Caller ID Function No Longer Works!!

Scott, do you ust Opt. Voice ??? Not sure if the Opt Voice or
software but I havew never seen the Caller ID work for me.


--- In VOOM@yahoogroups.com, "Scottbusy" <sgbusy@o...> wrote:
>
> I must admit I am quite frustrated with VOOM over this as well.
> Mine seems to work for a day or so, and then it stops working.
The
> only way to get Caller ID to work is to reset the box virtually
> everyday. This is a total tease. It is a nice feature and I like
> it very much, but it does not work properly.
>
> Note to VOOM : Stop sending out buggy software ! This is the
second
> time I have received software that is buggy and not working. If
you
> keep doing this you will lose more customers than you gain. It is
> very frustrating to have software that does not work. I certainly
> hope a fix for the caller ID problems is coming and soon.
>
> Scott
>
>
> --- In VOOM@yahoogroups.com, "Kenneth" <fireman1000@y...> wrote:
> >
> > The first night I received the firmware upgrade the caller ID
> > function worked great, but that was the only time. I cannot get
> it
> > to work anymore. I've tried soft reboot and power reboot to no
> > avail. After two frustrating calls to Voom and staying on hold
> for
> > 30 minutes and then becoming patched through to installs, Inc.
> I'm
> > beginning to lose patience with Voom CSR's altogether. They act
as
> > if they're clueless about this firmware upgrade and its
functions.
> > Any suggestions??????
> >
> > Thanks,
> > Fireman1000





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[Scottbusy]

[VOOM] Re: On Screen Caller ID Function No Longer Works!!

No, I have Verizon. It seems to work fine and then the it just
stops showing up. You have to reset the box and reset the caller ID
and then it works again. This seems to happen every day or two on
two boxes.

Scott


--- In VOOM@yahoogroups.com, "berockin1" <berockin1@y...> wrote:
>
> Scott, do you ust Opt. Voice ??? Not sure if the Opt Voice or
> software but I havew never seen the Caller ID work for me.
>
>
> --- In VOOM@yahoogroups.com, "Scottbusy" <sgbusy@o...> wrote:
> >
> > I must admit I am quite frustrated with VOOM over this as well.
> > Mine seems to work for a day or so, and then it stops working.
> The
> > only way to get Caller ID to work is to reset the box virtually
> > everyday. This is a total tease. It is a nice feature and I
like
> > it very much, but it does not work properly.
> >
> > Note to VOOM : Stop sending out buggy software ! This is the
> second
> > time I have received software that is buggy and not working. If
> you
> > keep doing this you will lose more customers than you gain. It
is
> > very frustrating to have software that does not work. I
certainly
> > hope a fix for the caller ID problems is coming and soon.
> >
> > Scott
> >
> >
> > --- In VOOM@yahoogroups.com, "Kenneth" <fireman1000@y...> wrote:
> > >
> > > The first night I received the firmware upgrade the caller ID
> > > function worked great, but that was the only time. I cannot
get
> > it
> > > to work anymore. I've tried soft reboot and power reboot to
no
> > > avail. After two frustrating calls to Voom and staying on
hold
> > for
> > > 30 minutes and then becoming patched through to installs,
Inc.
> > I'm
> > > beginning to lose patience with Voom CSR's altogether. They
act
> as
> > > if they're clueless about this firmware upgrade and its
> functions.
> > > Any suggestions??????
> > >
> > > Thanks,
> > > Fireman1000





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[jnardone]

Hi:
maybe VOOM didn't test it with more than one phone call before they released the firmware?