My take, as emailed to the CEO address....
I really appreciate dish Network adding 22 new High Definition channels today. However, I am very disappointed that Dish Network claimed to have 95 channels - and bragged about the additions - only to remove 10 High Definition channels from Voom less than 6 hours later.
Even during tonight's live Tech Chat, mention was made over and over again about how Dish had 95 channels. NO mention was made that Voom would be removed the same evening.
In addition, a press release was issued yesterday touting the 22 additions and the 95 channel figure, even though that figure was going to drop to 85 channels within a day.
I would like to know why Dish Network is deceiving its customers with this type of false advertising -- especially during the Tech Chat. I would like to remind Dish Network that its customers are intelligent individuals, and that this type of misleading "tactic" does nothing but upset us.
Please note that I do agree with Dish's decision to remove some Voom networks -- Voom HD News, for instance, had no place left when CNN HD and CNBC HD were available. Animania had no place left with Cartoon Network HD, Disney HD and Toon Disney HD being made available. However, to not mention these channels immiment demise on tonight's tech chat and in the press release touting the new channel additions was a very poor decision that only upset customers like myself.
Dish Network has taken what should have been a very happy day for many, many customers and turned it into a day of complaints about how Dish Network fails to communicate honestly with its customers. For me, today showed that Dish has little corporate integrity.
Please let me know that you have received and read this email.