[VOOM] Re: Wanting to get Voom

[Charli]

It took one day's worth of calls to 3 entities but I now have a $130
Long Distance OTA antenna with preamp (no extra charge) and locals out
to the purple zone. I'm personally VERY pleased with the customer
service at Voom and Installs Inc. The end installer was a nightmare
but the two higher in the hierarchy made it right. I didn't have to
call them but the one day and they called back thereafter, continually
until our end installer got the job done.
Charli

--- In VOOM@yahoogroups.com, "iwantmyhdtv37" <iwantmyhdtv37@y...>
wrote:
> Save yourself a world of trouble and stick with DirecTV. VOOM
> customer service is a nightmare. Oh and watch out that you don't get
> double billed. You'll be on the phone 'til Thanksgiving and get
> refunded hopefully by XMAS!
>
>
>
>
>
>
>
>
>
>
> --- In VOOM@yahoogroups.com, "Jason Harvey" <jrharvey98@t...> wrote:
> > Wilt,
> >
> > My wife and I are thinking long and hard on switching from Directv
> to Voom.
> > I like yall's programming, but in order to replicate our 3 room
> set up I was
> > quoted for your basic Voom package plus 3 receivers it would run
> me $78 a
> > month. That's $25 more than I pay for Directv now with a DVR. Do
> yall have
> > any sort of price breaks on your service and/or equipment? The
> price I've
> > been quoted is right up there with Digital Cable. I really want
> HD, but I
> > don't like the idea of half my bill being equipment charges
> alone. I would
> > even consider the VaVaVoom package if it meant a price break on
> equipment
> > charges.
> >
> > Thank you,
> > Jason Harvey



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[Robert Heitner]

I've been waiting for my firefighter friend to come over and adjust my ota
so I can get ABC. I get every local channel EXCEPT abc and I have to say,
I'm starting to wonder if he's gonna do it. I chose not to bother VOOM
Customer Care because I know they're busy with more important customers and
concerns but I may have to make the call. I'll know in a few hours as my
friend said he'd do it today after work. If he does another no-show, I'll be
calling VCC. All I know is that until Alias and Extreme Makeover Home
Edition come back on, I can almost live with no ABC but when they do come
back on, I better have my ABC or there's gonna be hell to pay <VBG!!>

Dragonlady.. what's your extension? <g>

_____

From: Charli [mailto:dragonstar@coffeepotghost.com]
Sent: Monday, June 28, 2004 3:51 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Re: Wanting to get Voom


It took one day's worth of calls to 3 entities but I now have a $130
Long Distance OTA antenna with preamp (no extra charge) and locals out
to the purple zone. I'm personally VERY pleased with the customer
service at Voom and Installs Inc. The end installer was a nightmare
but the two higher in the hierarchy made it right. I didn't have to
call them but the one day and they called back thereafter, continually
until our end installer got the job done.
Charli

--- In VOOM@yahoogroups.com, "iwantmyhdtv37" <iwantmyhdtv37@y...>
wrote:
> Save yourself a world of trouble and stick with DirecTV. VOOM
> customer service is a nightmare. Oh and watch out that you don't get
> double billed. You'll be on the phone 'til Thanksgiving and get
> refunded hopefully by XMAS!
>
>
>
>
>
>
>
>
>
>
> --- In VOOM@yahoogroups.com, "Jason Harvey" <jrharvey98@t...> wrote:
> > Wilt,
> >
> > My wife and I are thinking long and hard on switching from Directv
> to Voom.
> > I like yall's programming, but in order to replicate our 3 room
> set up I was
> > quoted for your basic Voom package plus 3 receivers it would run
> me $78 a
> > month. That's $25 more than I pay for Directv now with a DVR. Do
> yall have
> > any sort of price breaks on your service and/or equipment? The
> price I've
> > been quoted is right up there with Digital Cable. I really want
> HD, but I
> > don't like the idea of half my bill being equipment charges
> alone. I would
> > even consider the VaVaVoom package if it meant a price break on
> equipment
> > charges.
> >
> > Thank you,
> > Jason Harvey



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