Weird OTA Problem

[MC118]

I have been a VOOM subscriber for 4 months now. I am overall pretty pleased (imagine that), and except for a few problems with some of the common issues everyone seems to have am really enjoying it. After the software update, I hadn't attempted the OTA scan because I got all of my channels in my DMA (Oklahoma City). But then my FOX (25-1) and WB (34-1) added 25-2 and 34-2 to carry the HD programming (then later flip flopped so I ultimately had no need to scan). Short story long, the scan brought in 25-2 but no PSIP data for 34-2 yet.

A strange side effect of scanning was that one of my independent locals was showing HD programming (blocks of HDNet) on 52-1 and SD on 52-2. The weird thing about this is the PG (and local listings) had them just the opposite, with the HD on 52-2. The scan correctly picked them up as KSBI-SD on 52-1 and KSBI-HD on 52-2; however, now I am getting identical SD feeds on both with no HD feed?!? I tried VOOM's famous CSR, but was told twice to re-scan--I have repeatedly re-scanned (with the STB tuned to a sat channel, an OTA channel, the OTA channel I am trying to bring in, etc) to no avail. Is my only option to get the HD feed back at this point a Factory Reset to pull in my original DMA? I see that it's not really recommended, but I thought it might be worth a try.

Any help is greatly appreciated--

 

[1080i]

HDNet is now expanding into the OTA realm. You may begin to see options in local markets to subscribe to the service via local HD capable stations.

 

[MC118]

Actually, the HD feed (blocks of HDNet) is still very much there and does not require subscription, I am just not getting it anymore since the OTA scan...

 

[MasterFX1]

Do the hard re-boot, report back.

 

[Sean Mota]

MC118,

if you do not get a solution, send me an Email to Sean_Mota@satelliteguys.us with the information above. I will send it to the Engineers and see what they say about it. It may be some coding problem with those two channels. I can ask and it doesn't hurt.

 

[MC118]

I did do the re-set, which gave me back the HD feed at 52-1. Then I changed the channel and later changed back; the double SD feeds had returned on 52-1 and 52-2! Maybe it is a coding issue, hopefully the Engineers can help. Sent you an e-mail Sean, thanks!