I am in Tucson, and an unfortunate Guide error has returned -- the Guide lists the wrong programming.
Instead of showing the programing for ABC KGUN on Channel 9, the guide duplicates the listing for CW Channel 58. My favorite ABC programs can still be viewed, but only if I set a timer based on the incorrect CW listings.
Two years ago a Dish representative named BRITTNEY GARDEN monitored these boards, and volunteered to fix it. Within a couple of days, the Guide was displaying correctly.
When the issue recurred a few months ago, I learned that Brittney was transferred to the Wireless division (hope she still has a job). And even though Brittney told me exactly what was done to fix the problem (advise Guide provider of error), TECH can't find her notes, nor can anyone figure it out.
6 months have passed, without success. If I leave Dish, it will likely be because of frustrations on issues such as this.