Others at BSTalk are reporting the same, the D*'s CSR's are clueless and tryed spouting something about zipcodes to me. If my zip was blacked out why would it be on one but not the other.
I love CSR's. This lady just told me that with the sports pack you dont get all of the out of region sports networks. She just told me that I only get CCSN chicago and Foxsports midwest. Ok! Sure!
It well established talking to any 1st level CSR about blackouts simply leads them to a generic script. BOs are so freaking stupid and confusing even those that thought it up can't explain it.
Had the same issue yesterday, game was in SD but not available in HD. I called customer service and the rep said she couldn't get the game on SD or HD in her area (she was in South Dakota) and just told me that sometimes the HD feed is not available in all markets. That makes little sense to me.
The YES programming is quite sporadic in both SD and HD and I can't make heads or tails of it. "Yankeeography" is always blacked out, Yankee pre-season games are sometimes blacked out. Other programming? You never know.
Let me revise that... ALL DESIGNATED HITTER ( illegitimate 4 hr. baseball without strategy and 40yr old washout players who can't field a position ) games should be blacked out.