HD only Package

[gary08]

I downgraded to the HD only package/Locals/Center Ice yesterday (saved $58/month).
I can confirm that the SD channels I still get are:
Hd Home Ch100
DNFI 101
Prevw 102
OnPPV 103
SRI 104
USA 105
Food 110
HGTV 112
Game 116
A&E 118
BIO 119
Hist 120
SCFI 122
Bravo 129
TCM 132
QVC 137
TNT 138
TBS 139
ESPN 140
ESPNA 141
ESPN2 144
ESPNA 145
ESPN2A 146
ESPNA 147
VS 151
NFL 154
MUSIC 156
Toon 176
DISC 182
TLC 183
ANIML 184
NTGEO 186
HMC 187
SCIEN 193
DOC 197
CNN 200
NASA 213
TWC 214
Trav 215
C&T 216
DISH 217
Alive 219
SLTV 220
All shopping channels

Locals in SD
Payperview in SD
NHL Center Ice still showing, was told no problem in renewing it next season (we shall see)

Also, was told CSR was getting calls "all morning" concerning VOOM, and she encouraged me to contact Dish....and that VOOM will most likely be returining....ready?.......sometime soon.

Had to call three times to make sure my new billing was correct....but it would not be Dish, if I didnt have to do that

 

[fhsucade07]

Thanks for this information. If I could only get my local RSN networks (even in SD) with the package, I would downgrade in a heartbeat...

 

[PopcornNMore]

Why would you still be receiving Game and TCM in SD if these channels do not have HD in your HD Only package? Perhaps they are in freeview this month?

 

[atlind01]

Why would you still be receiving Game and TCM in SD if these channels do not have HD in your HD Only package? Perhaps they are in freeview this month?

Yep, they are in preview

 

[chibi]

Missing some SD channels

How come some channels that are in HD are not available in SD?
For example CNBC, HMC, DISE etc...

 

[grb]

How come some channels that are in HD are not available in SD?
For example CNBC, HMC, DISE etc...

Because Dish is dragging their feet in making them available.

At first none of the new HD channels on Monday had the SD equivalent. Since then they have slowly -- very slowly -- added a few throughout last week. I think there are still 7 not included as of today (ESPN News, Disney, Toon Disney, Biography, ABC Family, Hallmark Movie, CNBC).

Calling Dish is a nightmare because the CSR's will tell you that you should be getting only the HD channels and you don't want to argue with the uninformed...

 

[kb7oeb]

I think since Dish has yet to add those missing sd channels to the HD package there is no hope in a CSR fixing it.

 

[mstregamer]

Great Job! Thanks for the update!

 

[grb]

I think since Dish has yet to add those missing sd channels to the HD package there is no hope in a CSR fixing it.

I know they can't, but unfortunately, they are the "receptionist" to the subscriber with a complaint and Dish has not even bothered to tell them that the complaint is legit, let alone connect the subscriber with someone who can help (or explain).

The CSR's are uninformed because Dish has chosen to keep them that way. In the meantime, it has been over one week since the new HD channels were added and we still don't have most of the SD eqivalents AND we have no one to communicate the problem to at Dish...

Maybe they'll give us a credit...

 

[gary08]

I know they can't, but unfortunately, they are the "receptionist" to the subscriber with a complaint and Dish has not even bothered to tell them that the complaint is legit, let alone connect the subscriber with someone who can help (or explain).

The CSR's are uninformed because Dish has chosen to keep them that way. In the meantime, it has been over one week since the new HD channels were added and we still don't have most of the SD eqivalents AND we have no one to communicate the problem to at Dish...

Maybe they'll give us a credit...

Agreed I sent email concerning VOOM and our new non HD HD channels to customer service AND "the CEO" and got the exact same boiler plate response back.
Very discouraging.