Dish to start upgrading HD customers to MPEG4

Scott Greczkowski

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Sep 7, 2003
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THe following was just posted to the Dish Network retailer website.
MPEG II to MPEG IV Upgrades

In order to achieve strategic goals and objectives in 2008/2009, DISH Network will be upgrading the MPEG II (Legacy HD) subscribers to our MPEG IV technology starting the week of 5/18/08. Once upgraded to this state-of-the-art equipment, customers will have the ability to gain access to additional HD content and will be installed with DISH Network’s most technologically advanced receivers. Customers will be contacted by DISH Network for an upgrade via various means including auto messages, OTM, postcards and letters.

In the event that you receive customer calls and/or questions related to this upgrade project, please advise your customer to contact the DISH Network customer service center for further assistance.
 
I could have sworn that we had a thread on this yesterday but Ic anb't find it.
 
Thanks Scott. Do you have any idea what model number receivers would need to be upgraded? Is this a hardware replacement program?
 
Lucky for me I just ordered HD on the 19th and getting it installed this saturday!:D So what type of Dish and receiver would I be getting this saturday Scott?

It would not affect you. this would affect older HD reeivers and DVRs not something that they currently sell.
 
How would I be getting MPEG 4 if Im installing Saturday. Would they just install in a MPEG 2 setup and then a couple hours later it would be MPEG 4?
Some people have older receivers and are not able to display the mpeg4 channels. you'll be getting an mpeg4 receiver that can display mpeg4 and mpeg2 channels. E*'s goal is to eventually not even have mpeg2 channels.
 
How would I be getting MPEG 4 if Im installing Saturday. Would they just install in a MPEG 2 setup and then a couple hours later it would be MPEG 4?

(be nice, be helpful, breathe deeply)

All the new receivers have been MPEG-4 capable for several years.

This only affects people with very old receivers.
 
$1M question...when do they expect to complete this transition and switch over the mpeg2HD channels?
 
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