"We cannot process your request to change your programming"

[yardline]

So for the last week, every time I go to my account and want to view or manage my programming, I get this "We cannot process your request to change your programming package. Please call 1-888-884-2741 to make these programming changes to your account." What's the deal with that? I can't even add a movie channel if I wanted to online.

 

[mike123abc]

I changed mine yesterday, looks like they added a new interface, perhaps they are in the process of rolling it out, and they have not gotten to your account yet.

 

[WiCkeDuDe]

Mines been this way for well over a week now.

 

[Stargazer]

I have noticed that as well.

 

[scots]

Mine did this as soon as I added the penny Cinemax for a year deal...about a week now. Don't know if there's any connection, or just a coincidence.

 

[dangue]

I've had this problem since they dropped Voom.

 

[dishbd]

Mine did this as soon as I added the penny Cinemax for a year deal...about a week now. Don't know if there's any connection, or just a coincidence.

Interesting, mine has been the same way since I added Cinemax for a penny as well.

 

[MisterLas]

Mine has been like since I added max for a penny too....

 

[Hall]

I've gotten that message when trying to make a change online far more often than I've gotten a change done successfully. I suspect it's just a bug in their system.... Call in and they can do it though.