damaged dish/LNB's or realignment?

[JS1]

[FONT=&quot]Newbie here with no signal on any sat.

East Coast snow storm(s) piled on roof. Had signal until this past Thursday morning when a few hundred pounds of snow and ice fell 20' and hit the dish. Dish was pointing at the ground after that. I have leveled the post again and roughly realigned to specs. 0 signal strength. I made hundreds of minor adjustments with no effect. I have checked most of the connections and tried different receivers. Could the (3) LNB's (Slimline 3?) be damaged? or my alignment that bad? or possible connection failure in the dish? I guess the dish could be bent out of alignment too, which would throw off all the adjustments I thought I was making...

Installer can't come out until next Friday maybe later since area has got to be slammed with calls.

We have been watching movies the past few nights since no TV .

Also, a week before this happened, my HD receiver stopped working and would not come on (reset, unplug, etc. didn't work) which left me with out HD for the superbowl . Just got new receiver yesterday and as expected it didn't fix the 0 signal problem, but I have HD .
I wonder if that was a grounding issue that caused the HD receiver to go out. I noticed the HD receiver doesn't have a ground on the power plug, but the standard receiver does?

I still have an old dish and LNB (non HD) and could remount as a last resort instead of no TV.

Both dish mounts (current slimline and old dish) are a few feet off the ground and easy to reach.

Any suggestions would be great!

Thanks![/FONT]

 

[raoul5788]

[FONT=&quot]Newbie here with no signal on any sat.

East Coast snow storm(s) piled on roof. Had signal until this past Thursday morning when a few hundred pounds of snow and ice fell 20' and hit the dish. Dish was pointing at the ground after that. I have leveled the post again and roughly realigned to specs. 0 signal strength. I made hundreds of minor adjustments with no effect. I have checked most of the connections and tried different receivers. Could the (3) LNB's (Slimline 3?) be damaged? or my alignment that bad? or possible connection failure in the dish? I guess the dish could be bent out of alignment too, which would throw off all the adjustments I thought I was making...

Installer can't come out until next Friday maybe later since area has got to be slammed with calls.

We have been watching movies the past few nights since no TV .

Also, a week before this happened, my HD receiver stopped working and would not come on (reset, unplug, etc. didn't work) which left me with out HD for the superbowl . Just got new receiver yesterday and as expected it didn't fix the 0 signal problem, but I have HD .
I wonder if that was a grounding issue that caused the HD receiver to go out. I noticed the HD receiver doesn't have a ground on the power plug, but the standard receiver does?

I still have an old dish and LNB (non HD) and could remount as a last resort instead of no TV.

Both dish mounts (current slimline and old dish) are a few feet off the ground and easy to reach.

Any suggestions would be great!

Thanks![/FONT]

With your dish getting hit like it did, it could be almost anything. I'm guessing either a damaged dish or lnb, maybe both. If you are sure the post is really plumb, then point the dish to where you think it should be. If it seems the elevation hasn't changed, use it the way it is. Leave the dish in one spot for 30 seconds or so before you change it. It takes a while for the signals to register in the receiver. Mostly, be patient. It can take a while! Good luck, and make sure to get back to us and let us know how it is going.

 

[JS1]

thanks for info

I tried for hours and hours, but could not get a signal. In a slight turn of luck, I found my old HD antenna (forgot about that thing) and was able to hook that up to watch all 12 channels! (4 or 5 were HD!). The Tech came out yesterday and it took him over 2 hours to get a good signal and tweaking. The LNB's looks new, so I guess they were toast. I got his number, for future support.

Now that I have my HD Directv back and all my channels, I need to get both rain gutters replaced, some of the soffit and fascia boards, 2 new wooden porch chairs (snapped in half). some new planters, and some slate repair! Not sure what else is damaged, since lots of stuff is still covered in mounds of ice and snow.

Thanks for the help raoul5788.

 

[raoul5788]

I tried for hours and hours, but could not get a signal. In a slight turn of luck, I found my old HD antenna (forgot about that thing) and was able to hook that up to watch all 12 channels! (4 or 5 were HD!). The Tech came out yesterday and it took him over 2 hours to get a good signal and tweaking. The LNB's looks new, so I guess they were toast. I got his number, for future support.

Now that I have my HD Directv back and all my channels, I need to get both rain gutters replaced, some of the soffit and fascia boards, 2 new wooden porch chairs (snapped in half). some new planters, and some slate repair! Not sure what else is damaged, since lots of stuff is still covered in mounds of ice and snow.

Thanks for the help raoul5788.

Wow, that's a lot of damage! It sounds like you have an insurance claim in your future! BTW, it's Chip, Raoul5788 is a screen name.

 

[Joe Diamond]

Inspect the dish arm. Look for missing paint where the arm meets the dish.
Then look for "skid marks" where an adjustment has been forced / changed. If you see any on the elevation or tilt loosen the bolts and return the settings to their original position. Loosen the az (left right) bolts.

Look up az, el & tilt..verify they el & tilt are set correctly. Make sure the mast is plumb and securly mounted.

Set the meter in the receiver to read the 101 satellite. Swing the dish through the az line slowly with someone watching the meter and in communication with you.

Reestablish the 101 signal...go from there.

Joe

 

[raoul5788]

Inspect the dish arm. Look for missing paint where the arm meets the dish.
Then look for "skid marks" where an adjustment has been forced / changed. If you see any on the elevation or tilt loosen the bolts and return the settings to their original position. Loosen the az (left right) bolts.

Look up az, el & tilt..verify they el & tilt are set correctly. Make sure the mast is plumb and securly mounted.

Set the meter in the receiver to read the 101 satellite. Swing the dish through the az line slowly with someone watching the meter and in communication with you.

Reestablish the 101 signal...go from there.

Joe

He got it fixed already.

 

[Joe Diamond]

He got it fixed already.

ah..."2 hours to get the signal."...

It is fixed.

Mind's like a steel trap!

Joe

 

[raoul5788]

ah..."2 hours to get the signal."...

It is fixed.

Mind's like a steel trap!

Joe

Mine too, but it's rusty!