Is it just me? Can't access "My Programming" on mydish.com website.
Gave site feedback, they just reply with form-letter saying try later and the 800 number to call.
I login to mydish.com and see default initial page (My Billing).
If click My Programming, goes thru many redirects, one of them an error page, ending on another login page.
If click login/logout, it confirms logout (thus confirming that it "knows" I was already logged in).
If do what the page says and re-login, same thing all over again.
That inescapable login page is something like identity1.dishnetwork.com/BLAH.
Have tried Mac, Linux, iOS; Safari, Firefox, Chrome. (Don't have access to Windows).
Clear cache, clear cookies. Allow 3rd party cookies. Multiple userAgents in Safari.
Doesn't matter if I use My-Account "pull down menu" or site map, same thing.
Once while exploring same for My-Equipment (which also does not work), after dutifully getting login page, and re-login, I was presented with My-Equipment, as though the default, initial page changed from My-Billing. Likewise for Order Pay per View. But have never seen that unreliable "trick" work to get to My Programming.
Might have a chance, if I knew the direct URL for My Programming, by passing the mountain of redirects that seem to fail somewhere. For example My Billing is:
https://my.dish.com/customercare/mybilling/populateBillingDetails.do
My equipment is:
https://my.dish.com/customercare/equipment/showMyEquipmentDetails.do
Order pay-per-view is:
https://my.dish.com/customercare/payperview/getPPVMovieList.do
Gave site feedback, they just reply with form-letter saying try later and the 800 number to call.
I login to mydish.com and see default initial page (My Billing).
If click My Programming, goes thru many redirects, one of them an error page, ending on another login page.
If click login/logout, it confirms logout (thus confirming that it "knows" I was already logged in).
If do what the page says and re-login, same thing all over again.
That inescapable login page is something like identity1.dishnetwork.com/BLAH.
Have tried Mac, Linux, iOS; Safari, Firefox, Chrome. (Don't have access to Windows).
Clear cache, clear cookies. Allow 3rd party cookies. Multiple userAgents in Safari.
Doesn't matter if I use My-Account "pull down menu" or site map, same thing.
Once while exploring same for My-Equipment (which also does not work), after dutifully getting login page, and re-login, I was presented with My-Equipment, as though the default, initial page changed from My-Billing. Likewise for Order Pay per View. But have never seen that unreliable "trick" work to get to My Programming.
Might have a chance, if I knew the direct URL for My Programming, by passing the mountain of redirects that seem to fail somewhere. For example My Billing is:
https://my.dish.com/customercare/mybilling/populateBillingDetails.do
My equipment is:
https://my.dish.com/customercare/equipment/showMyEquipmentDetails.do
Order pay-per-view is:
https://my.dish.com/customercare/payperview/getPPVMovieList.do