Newbie question--who provides the OTA guide for DISH customers?

[JPatootie]

In an effort to get our locals in HD, which were NOT provided by DISH, we installed an antenna. The picture is great, we have all the channels we'd hoped for, but there is no guide for any of the Lima, OH channels we're receiving OTA. Bowling Green and Dayton channels all have guides. While I can get the schedules online, setting up recordings are left to manual, with no option to name the recordings and other options afforded with timers set from the guide.

I'm just wondering who to complain to, if it would make a difference, that is--DISH or the local broadcaster in Lima, who owns all the local network broadcasts?

 

[osu1991]

Tribune Media provides the Data, but unless Dish offers your main locals they will not have guide info. Dish's BS policy

 

[Mr Tony]

I'm just wondering who to complain to, if it would make a difference, that is--DISH or the local broadcaster in Lima, who owns all the local network broadcasts?

Hate to be the bearer of bad news.
It's Dish who provides the guide for the Over the air channels through their receiver. The issue is they don't put any effort into adding anything. You can talk to them but they won't do anything. They consider the OTA a "perk" for some folks. There are some huge threads on trying to get Dish to add guide info for new subchannels and they won't.

The channel provider sends the info to Dish for the channels. When Dish gets it they are the ones who decide tnot to pass that on to customers

 

[Mr Tony]

unless Dish offers your main locals they will not have guide info. Dish's BS policy

has nothing to do with that. In her case the local market got changed and she wants to record OTA. Thread on it
http://www.satelliteguys.us/xen/threads/suddenly-my-locals-have-changed-no-notice-no-option.345767/

The issue is Dish doesnt even remap the Big 4 (that they DO carry in Lima) for OTA

 

[Mr Tony]

Here is where Dish "laziness" is shown. Directv uses Tribune data too but as long as they load the channel into their database its shown. Lima stations in the DIrectv OTA database (I know it wont help the OP but just noting Directv carries guide data for all Lima locals)

 

[dwarren2]

How long ago did you hook up the antenna? It took us an overnight reboot for a 2nd cities guide info to appear. Rochester NY is my dma, but I get Syracuse with my antenna and I do get the epg for them.

 

[osu1991]

has nothing to do with that. In her case the local market got changed and she wants to record OTA. Thread on it
http://www.satelliteguys.us/xen/threads/suddenly-my-locals-have-changed-no-notice-no-option.345767/

The issue is Dish doesnt even remap the Big 4 (that they DO carry in Lima) for OTA

yeah, forgot about that thread, Dish has just dropped a long ways on my list and gets my blood boiling easily for the stupid sh&t they do now.

 

[Mr Tony]

How long ago did you hook up the antenna? It took us an overnight reboot for a 2nd cities guide info to appear. Rochester NY is my dma, but I get Syracuse with my antenna and I do get the epg for them.

irrelevant. Per the other thread the OP has (that I linked to) NONE of the Lima Big 4 have guide info

Here are the stations that Dish has guide info for Lima

27-01 WBGU TSID 0x08B9, Subchannel 01 (DISH Channel 6585)
27-02 WBGU2 TSID 0x08B9, Subchannel 02 (DISH Channel 15138)
27-03 WBGU3 TSID 0x08B9, Subchannel 03 (DISH Channel 15139)
44-01 WTLW TSID 0x08ED, Subchannel 01 (DISH Channel 6584)

27 is PBS and 44 is a Ind/religious station

 

[TNGTony]

Others have pretty much answered the question. You can send the question to dishquality@echostar.com
Chances are, if you get a response, it will be something along the lines of "them's the breaks"
But recently I had issues with local area sub-channels (some without program info) being mislabeled. I got a message saying, thanks for letting us know, but we can't do anything about it. About a week later, the listings were corrected. But no guide data was added, though. I didn't ask for guide data though.

 

[dwarren2]

I knew about that thread. I just wanted to find out how long since she had added the antenna. I use an ota antenna for a 2nd city and it took an over night reboot for the epg for Syracuse to populate. The first day I was getting a "No info" in the epg.

 

[Mr Tony]

I knew about that thread. I just wanted to find out how long since she had added the antenna. I use an ota antenna for a 2nd city and it took an over night reboot for the epg for Syracuse to populate. The first day I was getting a "No info" in the epg.

doesnt matter how long she waits. There is no guide data for the big 4 from Lima if you are using an antenna.

Syracuse has the Big 4 mapped properly. Here are the Syracuse stations that have guide info
3-01 WSTM TSID 0x0899, Subchannel 01 (DISH Channel 5172/7627)
3-02 WSTM2 TSID 0x0899, Subchannel 02 (DISH Channel 14898)
3-03 WSTM3 TSID 0x0899, Subchannel 03 (DISH Channel 14899)
5-01 WTVH TSID 0x089B, Subchannel 01 (DISH Channel 5171/7626)
9-01 WSYR TSID 0x089D, Subchannel 01 (DISH Channel 5170/7625)
9-02 WSYR2 TSID 0x089D, Subchannel 02 (DISH Channel 15178)
24-01 WCNY TSID 0x089F, Subchannel 01 (DISH Channel 5174/7631)
24-02 WCNY2 TSID 0x089F, Subchannel 02 (DISH Channel 14359)
24-03 WCNY3 TSID 0x089F, Subchannel 03 (DISH Channel 14360)
24-04 WCNY4 TSID 0x089F, Subchannel 04 (DISH Channel 14897)
43-01 WNYS TSID 0x08A1, Subchannel 01 (DISH Channel 5175/7629)
68-01 WSYT TSID 0x08A3, Subchannel 01 (DISH Channel 5173/7628)

 

[Hall]

if you get a response, it will be something along the lines of "them's the breaks"

Or, they'll say they don't have the bandwidth to do this or they'll blame the local channels...

 

[Hall]

doesnt matter how long she waits

I have never seen it take longer than an hour (and it probably was a lot less than that as I didn't sit with the guide open watching/waiting).

 

[Hall]

In an effort to get our locals in HD, which were NOT provided by DISH, we installed an antenna...

All of these same topics were discussed/debated/argued in your other thread where you asked about the locals changing from Lima to Dayton (or vis-versa). It was probably easy to miss -- or overwhelming !

 

[dwarren2]

Going to The List, I see that all the LIMA stations are in HD on 77. So how is that different for me when my Dish supplied locals ar Rochester but I get the epg for all the Syracuse stations and their sub channels.

 

[Jim5506]

Dish carries all SD locals that it has agreements with.

HD locals are an entirely different animal - they are not required to carry them - UNLESS...

But there is a funny quirk in the soup inserted by our lovely little elected perps in DC - if Dish or DirecTV carry one HD station in a DMA, they MUST carry all of them, so in small DMA's it makes it less economically feasible (not enough Dish/Direct subs to pay the freight) to spend all the money for infrastructure that would be needed (they've got to get the signal from the station to the Dish/DirecTV uplink centers somehow).

If the carry one carry all mandate was not there Dish and/or DirecTV might phase in channel by channel over time, but with the all or nothing mandate - you get nothing.

 

[JPatootie]

How long ago did you hook up the antenna? It took us an overnight reboot for a 2nd cities guide info to appear. Rochester NY is my dma, but I get Syracuse with my antenna and I do get the epg for them.

It's been a couple weeks now.

 

[TNGTony]

Actually the "carry one, carry all" applies to HD channels in a market Dish decides to carry HD channels. Of course, this mandate has a boatload of exceptions. And I think Dish requires the local channel supply the POP with a fiberOptic fed signal.

 

[JPatootie]

Dang--I was afraid there was no easy amswer. . Thnx guys.

 

[Tampa8]

Certainly a pain, after you manually record them you can name them.