Recent content by Amphicar770

Yup, Comca$t just sent their latest rate increase letter. Now they are charging for the digital boxes which were previously free with the Gold package. Makes me miss Voom more and more. Will not go back to E* and they would tell me to f** off since I was a previous sub. STill have great OTA...

Yup, have to agree. While I do like my DVR and VOD, I still would go back to Voom in a heartbeat. I think they came to market a bit too soon. 1-2 years ago, HD was still an oddity for many. Now, even for the big box stores, X-Box, etc., it is all you hear about. Too bad there is no content...

E* and D* should take this to heart. They can no longer sell themselves as "the good guys" alternative to cable when public perception is that they have become just as bad for service (maybe worse) and equally expensive.

Hi All, If one were to buy an E* HD tuner on Ebay, can you sign up ONLY for the Voom and HD pack on E*? How about if you are on E*'s black list (i.e. a former subscriber)? I keep seeing different stories, often based on feedback from different csr's? I would consider buying an E* box if I...

I do not know about COX but the Comcast honeymoon is 16 months, which in this game is a lifetime. Certainly longer than the 3 month honeymoon offered by E*. I will save a lot of money during this period, will have the chance to see how things shake out, will enjoy the DVR's and VOD, and will...

Seems to be the general consensus. If they want the oxes back then they should also offer customers the option of having the dish and/or antenna removed and holes properly patched. That is the catch-22 that they are in. I guess it will ultimately come down to the value of the boxes versus the...

I have to agree. While I thought Voom was great, satellite has become an expensive hassle which I no longer want to deal with. I enjoyed some of the Voom originals but given the choice of HD locals or GalleryHD I will take the HD locals. Of even greater value to me is having video on demand...

It is incredible how poor E* customer service really is. Utterly amazing, these guys make the cable companies look like Nordstrom's.

Yes. likewise E* did not come out and remove the dish when I dropped them. I think that the key difference here is that the customers in question have not dropped Voom, Voom essentially dropped them. That might potentially create additional obligations on Voom's part?

I certainly hope that Voom does not try to play it both ways. If they decide to abandon the equipment then that should abandon all of it. If they do want the STB's returned then they are entitled to them. HOWEVER, they should then also be obligated to remove the dish AND the OTA antenna...

Some, albeit a few, of Comcast's systems have gone all digital. This needs to happen systemwide in order to free up bandwidth currently wasted by analog. Until then, they are probably limited in what they can carry. At the same time, as previous poster noted, you should take the time to...

Yes, shows you how the tides of customer service have turned when you see the cable companies are the ones doing it right. Cable is aggressively pursuing former customers with dish win-back offers that are excellent. E* treats former subs like a cheating ex. I can see requiring a commitment...

Essentially the same canned message Comcast sent me.

When I returned my E* equipment they wanted the boxes and the LNB. I told them I could not access the LNB where the dish was mounted. They then waived the return of the LNB. If they want anything, it will just be the boxes.

It is a shame that Voom did not wait until this deal was completed before they announced the shutdown. Given this info I would have gone back to E* as I am sure many others would have. I have now had Comcast for the past 2 weeks and the family loves the DVR and VOD features. True, there is...