Recent content by andreab@DISH Network

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    HOPPER 3 UPGRADE WAITING LIST!

    If you are still wanting to upgrade please send me a PM.
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    Record light does not go on

    It could be related. Have you tried un-pairing and then re-pairing the remote, just to see if that helps?
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    Record light does not go on

    Are the recordings recording as normal, just no light? Have you tried resetting the receiver?
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    My third Hopper died on me....kind of

    I ran into this issue with a Blu-Ray player recently. Turns out the outlet I kept plugging the player into was bad so it kept killing my player. You could be running into the same thing. Try a different outlet but the tech will be able to see what continues to cause this issue.
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    Rochester NY Locals are out

    I have not heard of any reports. Are you getting an error message or do the channels have a black screen? Have you noticed if any other channels are out as well?
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    Hopper Error 311 Hard Drive Failure

    I would be angry too. Please private message me your account or phone number as well as the 4 Digit Security Code you created.
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    new old customer

    You would need to wait 60 days after cancelling to be eligible for new customer promos.
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    new old customer

    This particular offer is for new customers but promotions are always available for existing customers based off of their account history. We will be happy to review your account and let you know what promotions are available for you today. Please send us a private message with your account or...
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    Dish Account Hacked?

    Morning Chiodo~ I would be happy to help you get logged in and see if we can figure out what happened. Please send me a private message with your phone or account number and your 4 digit security code. Thanks.
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    Single hopper installation

    Our system will automatically require a tech to come out when you upgrade. The installation is different between the VIP612 and Hopper. You can purchase a Hopper through us or on Craigslist/eBay. If you purchase on a different site though ask for the receiver number so we can check to see that...
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    Taxes and Fees

    If that is all you plan on having then there should not be any other taxes or fees.
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    Taxes and Fees

    The Top 120+ is 64.99, the DVR fee for the Hopper is $12 and the Joey is $7. This totals $83.99. If your state and local tax is 8% you are looking at around $6 in tax so I would say around $90.
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    Help with my VIP722 - is it dead?

    Unfortunately, it does sound like the receiver has died. Please private message me your account or phone number as well as the 4 Digit Security Code you created.
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    Hopper 2000 all recordings and timers gone

    I am sorry that your recordings and timers have deleted. Have you tried unplugging the receiver for 10-15 seconds?
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    Replacement HWS is acting up

    I am so sorry that the replacement is acting up too. Is the receiver connected to a power strip, if so, are you able to bypass it and connect directly to a wall outlet? Also, using your Hopper remote, please press the MENU button, then select (Settings), then (Diagnostics), and finally select...
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