Recent content by andrewe

  1. andrewe

    Joey seems to be failing

    I would be happy to assist you. Please PM me with your account or phone number and your 4 digit PIN.
  2. andrewe

    Time to end The Hopper Zone?

    We are happy to help and do apologize if any agent has been re-routing conversations.
  3. andrewe

    I hate my Joey!

    I would be happy to look into this for you. Please PM me with your account or phone number and your 4 digit PIN.
  4. andrewe

    Dish Anywhere - Serious problem

    I would be happy to look into this for you. Please PM me with your account or phone number and your 4 digit PIN.
  5. andrewe

    Netflix freezing up Joey.

    This is a know issue. Our engineers are working hard to resolve this quickly and expect a resolution within the next 10 days. We apologize for the inconvenience.
  6. andrewe

    Can't record HBO VOD Shows?

    I know it sounds odd, but just need to make sure you are hitting that record button on your remote. If that's not working, how are you searching for the show? is this On Demand or are you finding it in your guide?
  7. andrewe

    Dish Hopper and Old Dish DVR

    External hard drives will only be able to transfer content between VIP or higher model receivers.
  8. andrewe

    Recordings Won't Delete

    Have you noticed a similar issue on your other Hopper as well, or just this one? Have you already tried resetting your Hopper?
  9. andrewe

    Problem with Sling adapter/ DISH Anywhere

    Have you verified that your Hopper is connected to the internet in the Broadband Setup screen?
  10. andrewe

    Weather Channel App Broken on Super Joey

    I apologize for the frustration. This is a known issue and our engineers are working to fix this as quickly as possible. Try setting your default location at your Hopper before attempting to change at the Joey.
  11. andrewe

    Hopper - Dish inserted Ad's skipback/skipforward issue

    Thank you for this information. The ads should not be causing this issue and I will be sure to pass along this feedback for you.
  12. andrewe

    Can Dirt assist with discussing cancellation?

    I would be happy to look into options for you. Please PM me with your account or phone number and your 4 digit PIN.
  13. andrewe

    Disconcerting experience with Dish video chat

    Unfortunately, it sounds like you did not qualify for the offer. Please contact our sales team again at 1-800-333-3474.
  14. andrewe

    HWS outputting Audio Description on PTAT Chicago PD 4/22/15

    Have you noticed this issue on any other stations or episodes?
  15. andrewe

    Americas top 120

    Not all programming will be in HD. I would be happy to check to make sure you are not missing any. Please PM me with your account or phone number and your 4 digit PIN.
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