Search results for query: *

  1. andrewe

    Joey seems to be failing

    I would be happy to assist you. Please PM me with your account or phone number and your 4 digit PIN.
  2. andrewe

    Time to end The Hopper Zone?

    We are happy to help and do apologize if any agent has been re-routing conversations.
  3. andrewe

    I hate my Joey!

    I would be happy to look into this for you. Please PM me with your account or phone number and your 4 digit PIN.
  4. andrewe

    Dish Anywhere - Serious problem

    I would be happy to look into this for you. Please PM me with your account or phone number and your 4 digit PIN.
  5. andrewe

    Netflix freezing up Joey.

    This is a know issue. Our engineers are working hard to resolve this quickly and expect a resolution within the next 10 days. We apologize for the inconvenience.
  6. andrewe

    Can't record HBO VOD Shows?

    I know it sounds odd, but just need to make sure you are hitting that record button on your remote. If that's not working, how are you searching for the show? is this On Demand or are you finding it in your guide?
  7. andrewe

    Dish Hopper and Old Dish DVR

    External hard drives will only be able to transfer content between VIP or higher model receivers.
  8. andrewe

    Recordings Won't Delete

    Have you noticed a similar issue on your other Hopper as well, or just this one? Have you already tried resetting your Hopper?
  9. andrewe

    Problem with Sling adapter/ DISH Anywhere

    Have you verified that your Hopper is connected to the internet in the Broadband Setup screen?
  10. andrewe

    Weather Channel App Broken on Super Joey

    I apologize for the frustration. This is a known issue and our engineers are working to fix this as quickly as possible. Try setting your default location at your Hopper before attempting to change at the Joey.
  11. andrewe

    Hopper - Dish inserted Ad's skipback/skipforward issue

    Thank you for this information. The ads should not be causing this issue and I will be sure to pass along this feedback for you.
  12. andrewe

    Can Dirt assist with discussing cancellation?

    I would be happy to look into options for you. Please PM me with your account or phone number and your 4 digit PIN.
  13. andrewe

    Disconcerting experience with Dish video chat

    Unfortunately, it sounds like you did not qualify for the offer. Please contact our sales team again at 1-800-333-3474.
  14. andrewe

    HWS outputting Audio Description on PTAT Chicago PD 4/22/15

    Have you noticed this issue on any other stations or episodes?
  15. andrewe

    Americas top 120

    Not all programming will be in HD. I would be happy to check to make sure you are not missing any. Please PM me with your account or phone number and your 4 digit PIN.
  16. andrewe

    DIRT... Please Help

    I would be happy to help. Please PM me with your account or phone number and your 4 digit PIN.
  17. andrewe

    Dish customer service

    I am very sorry to hear about your previous experience with our customer support and I will be sure to pass this feedback along for you. Please PM me with your account or phone number and your 4 digit PIN so that I can look into this for you.
  18. andrewe

    Will dish activate a dvr625?

    Depending on your area and and if the receiver in question is leased or not, we should be able to. Please PM me with the receiver number.
  19. andrewe

    NBA League Pass

    I apologize for the confusion. The NBA League Pass is a seasonal sports PPV. This feedback has been passed along for you.
  20. andrewe

    Gamefinder accuracy for NHL Center Ice????

    I understand you concern. We do no have any control over what game are included in the NHL package. you can find a full listing of included games on our website under PPV, Sports, Hockey. I tried to post a like directly to the page but the link is being blocked.
  21. andrewe

    Gamefinder accuracy for NHL Center Ice????

    I am showing that this game is blacked out in your area. You can double check Mydish.com/gamefinder for information on which games are blacked out.
  22. andrewe

    Strong Signal but no picture.

    Can you let me know exactly what channels are not coming in and which transponder?
  23. andrewe

    International World Pack no HD

    Hi ilfoman. The International: World Pack does not include the HD feed of FOX Sports 1 on channel 150.
  24. andrewe

    Dish Anywhere App Remote

    The App communicates to the Hopper using the internet. Your Hopper and iPad would both need to be connected to a network.
  25. andrewe

    Guide screwed up.?

    It sound like you may need to re-download your guide info. The best way to ensure your guide is downloaded is to preform a Check Switch Test. Once the test is finished, press the LIVE TV button on your remote and the Hopper will reset and download your guide.
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