Recent content by Aridon

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    End of Service, Account Credit Balance

    Yes I'm aware of that. Fact is they could just put the credit right back to the account I paid them with for years. The only reason they do this is to screw people out of part of the refunds they either lose or forget about. Just sh!tty anti consumer policy. I understand why they do it and...
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    End of Service, Account Credit Balance

    Cancelled a few weeks ago. Anyway D* owed me $44.87 since I canceled mid cycle. I figured they would send me a check or just credit my payment method. Instead I get a pre paid visa in the mail for the amount today. Now, yeah, thanks for sending the money you owe me. I mean they have to do...
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    I work in retentions for DirecTV.. ask me anything you want to know

    60fps is great and 720p vs 1080i are similar enough that I couldn't care less. I ran them side by side the last 2 weeks and at least here the quality differences are negligible but there are differences. They do have fewer pay stations in HD that Directv. If I subbed those I'd care more but I...
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    I work in retentions for DirecTV.. ask me anything you want to know

    I called today to cancel, was offered $45 a month off 12 months or $60 with a contract for 12 months. Just flat up cancelled. Got an X1 with Xfinity, same stations as Directv (although a couple of the kids ones are in SD like nick jr and disney jr but doesn't bother me or my kid) including...
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    USA to Mexico

    Directv HD in Belize - High Def Forum - Your High Definition Community & High Definition Resource scroll down someone in cancun has it working.
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    I work in retentions for DirecTV.. ask me anything you want to know

    Retention has an option to add it. Hilarious thing about it is there is no check for it in their system. It specifically says AT&T wireless sub but I'm actually on cricket but the retention person added in anyway. It has been 3 cycles now I think? So they have no internal way to check as...
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    I work in retentions for DirecTV.. ask me anything you want to know

    I do have a question on discounts. From what I gather, please correct me if I am wrong. 1. If you have a low discount for something, let us say $5 for 12 months, that one discount can severely limit your discount options for that 12 months should you seek something in the future. Regardless...
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    I work in retentions for DirecTV.. ask me anything you want to know

    What we've done on the new customer deals is simply use my name, social etc for one account. Deal expires, use wife's maiden name and social to sign up. Never had an issue and have done it multiple times over the last 10 years. Maybe something has changed in 2 years but it has worked well for...
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    I work in retentions for DirecTV.. ask me anything you want to know

    Better time of the month or day of the week to call where credits reset for reps or anything like that?
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    Have AT&T Unlimited wireless plan, get HBO for free

    Doesn't appear they have a check for this in their system. Retention added this to my account despite being on Cricket.
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    Contract Changes

    Nothing has changed and if you don't hook up phone or Internet to the box they have no way of knowing where it is.
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    Does the FCC really require Directv to get cellphone numbers from customers calling for service?

    Actually you save less money bundling. You lose out on the retention offers because you're billing goes through combined billing and they have virtually zero offers. Compared with retentions at both AT&T and Directv you do better calling in individually then combining for a paltry $10.
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    Does the FCC really require Directv to get cellphone numbers from customers calling for service?

    Most likely it is this. They can tell if you are unbundled with AT&T, bundled and or with another carrier and likely what carrier you are with by your number.
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    DIRECTV Will Raise Prices Next Month

    Tried it in edge and chrome, no luck getting the site to load.
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    HD Direct TV @ 2nd home in Mexico

    I can't help you with Mexico but what I can tell you is that we have no issue what so ever getting Directv up north in Quebec City area when we are up there. I imagine that so long as you aren't super far south in Mexico you should be able to get setup properly with HD just as you are with SD...